Are you an experienced operations professional with strong leadership skills and a passion for driving operational excellence? We are looking for an Assistant Operations Manager to support daily operations, lead teams, and ensure projects are delivered efficiently while maintaining high service standards.
Key Responsibilities
- Oversee day-to-day operational activities to ensure smooth and efficient workflow.
- Plan and coordinate manpower, materials, and equipment allocation.
- Manage logistics, scheduling, and service delivery to meet project timelines.
- Build and maintain strong client relationships while ensuring customer satisfaction.
- Support procurement, inventory management, and quality assurance activities.
- Monitor operational costs and assist in budget control to improve profitability.
- Analyse operational and financial performance to identify improvement opportunities.
- Develop, review, and implement operational policies and procedures.
- Ensure compliance with company policies, ISO standards, and safety regulations.
- Lead, coach, and motivate operational teams to achieve performance targets.
- Support recruitment, staff development, and performance management.
- Identify operational risks and implement effective mitigation plans.
- Resolve operational and site-related issues promptly.
- Conduct site inspections and monitor service quality for continuous improvement.
- Prepare operational reports and maintain accurate documentation.
- Drive continuous improvement initiatives to enhance efficiency and service quality.
Requirements
- Bachelor's Degree or Diploma in Business Administration, Project Management, Civil Engineering, or a related discipline.
- Minimum 7 years of experience in operations and/or project management.
- Proven leadership experience with the ability to manage teams across different levels.
- Strong interpersonal and communication skills in English and Bahasa Malaysia.
- Analytical, organised, detail-oriented, and able to work within tight deadlines.
- Self-driven, resourceful, and capable of working independently in a fast-paced environment.
- Excellent problem-solving and decision-making abilities.
- Proficient in Microsoft Office applications.
Why Join Us?
- Competitive remuneration package.
- Opportunity to lead impactful operational projects.
- Career growth and professional development opportunities.
- Dynamic and collaborative working environment.
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person