- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, System Engineer di AS White Global Federal Territory - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Want to work with the best in the industry? Join an industry-leading claims management powerhouse in Australia and bring your expertise to a career rooted in massive scale and meaningful community impact.
The Opportunity
We are seeking a Systems Engineer to administer and optimise our enterprise security, backup, and collaboration platforms. In this role, you will drive the hands-on management of our enterprise-scale Zscaler (ZIA) environment, support enterprise backup operations, and oversee Microsoft Teams administration including call queues and user support.
Why join us?
“Working for the best client and loving what you do makes everything enjoyable at work.”- Senior Broker, ASW Philippines.
What You’ll Do
The Opportunity
We are seeking a Systems Engineer to administer and optimise our enterprise security, backup, and collaboration platforms. In this role, you will drive the hands-on management of our enterprise-scale Zscaler (ZIA) environment, support enterprise backup operations, and oversee Microsoft Teams administration including call queues and user support.
Why join us?
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
“Working for the best client and loving what you do makes everything enjoyable at work.”- Senior Broker, ASW Philippines.
What You’ll Do
- Administer, optimise, and troubleshoot platform policies, security, connectivity, and user access.
- Monitor enterprise backups (Asigra, KeepIT), ensure compliance/retention, perform restore testing, and participate in Disaster Recovery.
- Administer Teams (voice, call queues, collaboration) and support the broader Office 365 suite.
- Proactively manage multi-site datacentres, virtualisation (VMware, Hyper-V), and container platforms (Docker, Kubernetes).
- Administer Active Directory (GPO, ADFS, Entra ID/Azure AD), Intune, Endpoint Central (patching), and endpoint security (Kaspersky, SentinelOne).
- Change Management: Submit, review, and implement production environment changes.
- Create technical procedures, document best practices for Tier 1/2 staff, and mentor team members (specifically on Kubernetes).
- Utilize monitoring tools (PRTG) and maintain asset configuration inventories.
- On-Call & Projects: Deliver management-directed projects and provide after-hours/weekend support for infrastructure emergencies.
- 3+ years of hands-on experience administering enterprise backup solutions and/or Zscaler environments.
- Bachelor’s/Master’s degree or equivalent professional work experience.
- Detail-oriented, analytical problem-solver with strong customer service skills and a proactive approach to learning new technologies.
- Excellent verbal and written English communication skills across all organisational levels.
- Zscaler or Enterprise Backup Certification (e.g., Asigra, KeepIT)
- Managing Microsoft Teams
- Windows Server Administration
- Automated Administration with Windows PowerShell
- Kuala Lumpur (Mid Valley City): Australian hours (6:00 AM – 3:00 PM MYT) Hybrid setup.
Peringatan Penting
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