Kerja Sepenuh Masa, Client Servicing Executive di Envicion Studio Selangor - Maukerja

Company Description Envicion Studio is a Malaysia-based marketing agency that specializes in storytelling-driven property branding, digital marketing, and immersive experiences for developers and brands. The studio focuses on creating campaigns that connect emotionally with audiences while driving effective sales outcomes. Envicion Studio collaborates with prominent developers such as Sunway, Setia, Glomac, and EcoWorld, offering exposure to high-profile projects. Team members work in a creative environment that values strategic thinking, visual storytelling, and strong client partnerships.
Role Description This is a full-time, on-site Client Servicing Executive role based in Petaling Jaya. The Client Servicing Executive will manage day-to-day communication with clients, ensuring expectations are clearly understood and project deliverables are aligned with agreed objectives. Responsibilities include coordinating internal teams, preparing and delivering presentations, tracking project timelines, and supporting account managers in campaign planning and execution. The role also involves handling client feedback, resolving issues promptly, maintaining accurate documentation of meetings and decisions, and contributing ideas to improve client experience and project outcomes.
Qualifications

• Strong Client Services and Client Relations skills, with the ability to build trust and maintain long-term partnerships.
• Experience in Customer Service, including handling inquiries, resolving concerns, and managing client expectations professionally.
• Ability to prepare and deliver clear, engaging Presentations to clients and internal stakeholders.
• Account Management capabilities, including coordinating projects, monitoring deadlines, and supporting campaign implementation.
• Excellent verbal and written communication skills in English; proficiency in additional languages is an advantage.
• Good organizational and time-management skills, with attention to detail in documentation and follow-up.
• Comfort working in a fast-paced, creative, and collaborative agency environment.
• Diploma or degree in Marketing, Communications, Business, or a related field preferred; relevant experience in advertising or property marketing is a plus.