Kerja Sepenuh Masa, OPERATION MANAGER di Medi Trump Johor - Maukerja

Job Summary Responsible for overseeing and managing the day-to-day operations of a company or department to ensure efficiency, productivity, and smooth workflows. They play a key role in ensuring that the company’s resources are utilized effectively to meet business goals Job Responsibilities: 1. Strategic Planning and Execution - Develop and implement operational strategies aligned with the company's goals. - Create and manage budgets, ensuring cost efficiency. 2. Process Improvement - Identify areas for process improvement and implement changes to enhance productivity and efficiency. - Utilize lean management techniques to reduce waste and optimize resources. 3. Resource Management - Manage and allocate resources, including personnel, equipment, and materials. - Ensure adequate staffing levels and coordinate with HR for hiring and training needs. 4. Performance Monitoring - Establish performance metrics and monitor key performance indicators (KPIs) to ensure targets are met. - Conduct regular performance reviews and provide feedback to team members. 5. Quality Control - Ensure products or services meet quality standards and regulatory requirements. - Implement quality assurance programs and conduct regular audits. 6. Supply Chain Management - Oversee the supply chain process, including procurement, inventory management, and distribution. - Build and maintain relationships with suppliers and vendors. 7. Risk Management - Identify potential risks and develop mitigation strategies. - Ensure compliance with health, safety, and environmental regulations. 8. Customer Satisfaction - Focus on improving customer experience and satisfaction. - Handle customer complaints and resolve issues efficiently. 9. Technology and Innovation - Leverage technology to improve operational processes. - Stay updated on industry trends and innovations to maintain a competitive edge.