Full Time Service Advisor Jobs, in Honda Malaysia Selangor - Maukerja

Diploma in automotive/ mechanical, Business/Administration/Management or equivalent

Minimum 1 year of working experience in automotive related business or equivalent

Proficient in Microsoft Office

Excellent communication skills

Able to speak proficiently in English and Bahasa Malaysia

Attend to customer daily service needs as compliance to SST procedures

Registration and control of service appointments

Promoting service and parts sales

Execution of CSI related duties and responsibilities

Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly

Handle customer complaints and ensures high customer satisfaction

Conduct 1 day before appointment reminder to customer

Conduct post service Follow up with customers to measure customer satisfaction and take improvement activities

To regularly update customer’s parts status in Parts Ordering Tracking Sheet (POTS)