Business Analyst / Data AnalystPosition Overview
Department: Business Analysis / Data Analytics / Strategy / Business Intelligence
Employment Level: Entry-Level to Mid-Level Professional
Focus Areas: Business Analysis, Data Analytics, Reporting, Process Improvement, Business Intelligence
The Business Analyst / Data Analyst supports business decision-making by analyzing data, identifying trends, evaluating business processes, and providing actionable insights. This role works closely with stakeholders to gather requirements, develop reports and dashboards, improve operational efficiency, and support strategic initiatives through data-driven analysis.
Key ResponsibilitiesBusiness Analysis
- Gather, analyze, and document business requirements
- Collaborate with stakeholders to understand business needs and objectives
- Evaluate existing business processes and recommend improvements
- Prepare business requirement documents and functional specifications
- Support process optimization and operational improvement initiatives
Data Analysis & Reporting
- Collect, clean, and analyze business data from multiple sources
- Identify trends, patterns, and performance insights
- Develop reports, dashboards, and data visualizations
- Monitor key performance indicators (KPIs) and business metrics
- Present analytical findings to management and stakeholders
Business Intelligence
- Support business intelligence and reporting initiatives
- Create interactive dashboards using BI tools
- Develop recurring operational and management reports
- Ensure data accuracy, consistency, and integrity
- Assist with forecasting and business performance analysis
Data Management
- Maintain databases, datasets, and reporting systems
- Validate data quality and resolve inconsistencies
- Perform data cleansing and transformation
- Support data governance and documentation standards
- Manage data extraction and reporting requests
Project & Stakeholder Support
- Participate in cross-functional projects and business initiatives
- Coordinate with business units, IT teams, and management
- Support system implementation and process enhancement projects
- Assist with user acceptance testing (UAT)
- Provide analytical support for strategic decision-making
Process Improvement
- Identify opportunities to improve workflows and business processes
- Recommend automation and efficiency improvements
- Analyze operational performance and business outcomes
- Support continuous improvement initiatives
- Document process changes and best practices
Candidate Profile
The ideal candidate demonstrates:
- Strong analytical and critical thinking skills
- Excellent problem-solving abilities
- High attention to detail and accuracy
- Strong communication and presentation skills
- Ability to interpret complex data and business requirements
- Effective stakeholder management and collaboration skills
- Strong organizational and time management abilities
Education & QualificationsEducation
Bachelor's Degree in:
- Business Administration
- Business Analytics
- Data Analytics
- Computer Science
- Information Systems
- Statistics
- Economics
- Mathematics
- Related disciplines
Professional Experience
Experience in:
- Business analysis
- Data analysis
- Reporting and dashboard development
- Business intelligence
- Process improvement
- Requirements gathering
Fresh graduates are encouraged to apply for entry-level positions.
Technical SkillsAnalytics & BI Tools
Proficiency in:
- Microsoft Excel
- Power BI
- Tableau
- SQL
- Microsoft Power Query
- Google Looker Studio
Office & Collaboration Tools
Experience with:
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Teams
- Google Workspace
- Jira
- Confluence
Preferred Certifications
- Microsoft Certified: Power BI Data Analyst Associate
- Certified Business Analysis Professional (CBAP)
- Entry Certificate in Business Analysis (ECBA)
- Google Data Analytics Professional Certificate
- Tableau Desktop Specialist
- SQL Certification (Preferred)
Career Progression
- Junior Business Analyst
- Junior Data Analyst
- Business Analyst
- Data Analyst
- Senior Business Analyst
- Senior Data Analyst
- Business Intelligence Analyst
- Analytics Manager
- Business Intelligence Manager
- Head of Business Analytics
What You Will Gain
- Practical experience in business analysis and data analytics
- Strong reporting, dashboard, and visualization skills
- Exposure to business intelligence and strategic planning
- Experience working with cross-functional business teams
- Opportunities to support data-driven decision-making
- Career progression into business intelligence, analytics, and strategy leadership
Position Summary
The Business Analyst / Data Analyst supports business growth by analyzing data, evaluating business processes, identifying improvement opportunities, and delivering actionable insights that enable informed decision-making. This role is essential to improving operational performance, driving business intelligence, and supporting organizational success.
Role Highlights
Analyze Business & Operational Data
Gather Business Requirements
Develop Reports & Interactive Dashboards
Monitor KPIs & Business Performance
Identify Trends & Actionable Insights
Improve Business Processes & Workflows
Support Business Intelligence Initiatives
Perform Data Validation & Quality Assurance
Collaborate with Stakeholders & Business Teams
Support Strategic Projects & Decision-Making
Create Data Visualizations & Performance Reports
Drive Data-Driven Business Growth