Kerja Sepenuh Masa, Operation Assistant di Smart Integra Tech Negeri Sembilan - Maukerja

Company Description Smart Integra Tech Sdn Bhd is a Malaysian technology company focused on smart city and digital transformation solutions. Through its EVOCity ecosystem, the company delivers Smart Parking Systems, AI-powered applications, IoT integration, digital platforms, and intelligent city management tools. These solutions support governments, businesses, and communities in becoming more efficient, connected, and data-driven. Smart Integra Tech emphasizes scalable innovation that contributes to smarter, safer, and more sustainable urban environments. Team members collaborate in a forward-looking environment that values practical impact and continuous improvement.
Role Description The Operation Assistant is a full-time, on-site role based in Seremban. This position supports day-to-day operations, including coordinating workflow, maintaining records, and assisting with process implementation across smart city and digital platform projects. The role involves monitoring operational activities, preparing basic reports, and identifying issues that may impact service quality or efficiency. The Operation Assistant will interact with internal teams and external stakeholders to handle inquiries, support customer service activities, and ensure smooth operational execution. The role also includes assisting with documentation, scheduling, and general administrative tasks that help maintain timely and accurate project delivery.
Qualifications

• Strong operations and operations management skills to support daily activities and process coordination.
• Solid analytical skills to review data, identify trends, and support operational decision-making.
• Effective communication skills to collaborate with teams, partners, and customers.
• Customer service capabilities to respond to inquiries, resolve basic issues, and maintain positive relationships.
• Ability to work on-site in Seremban, manage multiple tasks, and prioritize in a fast-paced environment.
• Proficiency with office productivity tools (e.g., word processing, spreadsheets, and email) and willingness to learn new systems.
• Attention to detail, reliability, and a proactive approach to improving procedures and service quality.
• Relevant diploma or degree in business, operations, administration, or a related field is preferred; prior experience in operations or customer support is an advantage.