Kerja Sepenuh Masa, Administration Executive di Metropolitan Corridor 201401015787 (1091872-U) Selangor - Maukerja

The Executive, Project Operations is responsible for the planning, coordination, and execution of training programs, including both soft skills and technical skills training projects. This role focuses strongly on operational logistics, training scheduling, trainers’ engagement, training materials preparation, and cross-functional coordination.

•       Training Planning & Scheduling: Plan and coordinate training schedules based on project requirements, client expectations, trainer availability, and participant readiness. Ensure training timelines are realistic, well-structured, and adhered to.

•       Training Logistics Management: Manage all logistical arrangements for training programs, including venue coordination (physical or virtual), equipment setup, training tools, attendance tracking, and overall readiness to ensure smooth execution of each session.

•       Trainers’ Engagement & Coordination: Liaise with trainers to confirm availability, manage training schedules, coordinate briefing sessions, and ensure trainers are well-informed on program objectives, delivery requirements, and participant profiles.

•       Training Materials Preparation: Coordinate the preparation, review, and distribution of training materials, including presentation slides, handouts, assessments, and digital resources. Work closely with trainers and the Digital Training team to ensure materials are accurate, up-to-date, and aligned with learning objectives.

•       Training Program Execution: Support and execute training programs end-to-end, ensuring high attendance, smooth delivery, and compliance with project requirements. Act as the main operations support during training sessions to resolve issues promptly.

•       Cross-Functional Coordination: Coordinate closely with the Project Operations team and Digital Training team to ensure alignment on training content, schedules, delivery methods, and system requirements. Act as a key liaison to ensure seamless execution across teams.

•       Stakeholder Engagement: Build and maintain effective working relationships with internal teams, trainers, vendors, and participants. Ensure clear, timely, and professional communication to support successful training delivery.

•       Monitoring, Evaluation & Reporting: Monitor training progress, attendance, and effectiveness. Prepare operational and project reports, including but not limited to Monthly Operations Meeting updates, Master Attendance Records, NDP reports, and Annual KPI reports.

•       Invoice Verification & Coordination: Check and verify vendor invoices related to training logistics, trainers’ fees, and materials. Ensure accuracy of details and amounts before submitting to the Manager and Finance team in accordance with SOP timelines.

•       Finance Support – Training Fees Tracking: Assist and support the Finance team in tracking training fees payments, maintaining accurate records, and following up on outstanding payments related to training programs, ensuring timely and accurate financial reconciliation.

·      Student Recruitment Operations Support (Administrative): Provide administrative and coordination support for student recruitment operations. This includes preparing and organizing recruitment-related documents, updating and maintaining student records and databases, coordinating schedules, tracking application and recruitment status, and supporting the Project Operations team with day-to-day administrative tasks to ensure smooth recruitment processes.

•       Continuous Improvement: Identify opportunities to improve training operations, logistics workflows, and coordination processes. Recommend and support the implementation of efficient work systems, controls, and SOPs to enhance delivery quality and timeliness.

•       Guidance & Team Support: Support, guide, and motivate team members to maintain high morale and performance. Provide assistance and coordination support to ensure assigned tasks are completed effectively.

•       Company Events Involvement: Participate in company events, initiatives, and projects as required by management.

·      At least bachelor’s degree or equivalent preferably in Administrative Science, Office Management, Business Admin, Library Management, Mathematics, Event Management;

·      To work in a team, supporting team members in all relevant duties and tasks;

·      Be involved in related activities/events as and when required by the Management;

·      Attention to details, meticulous, good attitude, willing to learn, good communication skills and receptive to feedback and continuous improvement;

·      Confident, proactive and energized;

·      Required skill(s): MS Office, in particular, Microsoft Excel and PowerPoint;

·      Must be willing to travel, work irregular hours and weekends frequently.