About the Role
We operate multiple B2B platforms and services serving different customer segments across Malaysia, Singapore and beyond. As our Business Development Manager, you will be responsible for growing revenue across our portfolio of platforms and services, with a primary focus on PitchMark and ContactsBook.Asia.
This is a full-cycle sales role covering prospecting, lead qualification, presentations, proposals, closing and account management. You will work closely with management to identify commercial opportunities, gather market feedback and help shape product direction.
Key Responsibilities
Sales & Business Development
- Sell subscriptions and related services across our portfolio of platforms and businesses.
- Prospect and develop new business opportunities using LinkedIn, industry databases, associations and other available tools.
- Manage inbound enquiries generated through marketing activities.
- Conduct discovery calls, product demonstrations and sales presentations.
- Prepare proposals, quotations and commercial recommendations.
- Negotiate and close sales opportunities.
Account Management
- Build and maintain long-term customer relationships.
- Ensure successful onboarding and adoption of products and services.
- Identify upsell and cross-sell opportunities.
- Act as the primary point of contact for customers.
Pipeline Management
- Maintain accurate records within the CRM.
- Track and manage opportunities through the sales pipeline.
- Forecast revenue and report on sales activities.
- Follow up consistently with prospects and customers.
Product & Market Feedback
- Develop a deep understanding of each platform and its target audience.
- Gather customer feedback and market intelligence.
- Provide recommendations to management on product improvements, positioning and commercial opportunities.
- Adapt quickly to changing business priorities and product focus areas.
Requirements
- Minimum 3 years of experience in B2B sales, business development or account management.
- Experience managing the full sales cycle from prospecting to closing.
- Strong communication and relationship-building skills.
- Comfortable engaging with different customer segments and industries.
- Able to learn new products quickly and communicate value effectively.
- Self-motivated, commercially minded and results-oriented.
- Experience with CRM systems and sales tools is an advantage.
- Experience selling SaaS, subscriptions, professional services or digital platforms is preferred.
Compensation
- RM5,000 – RM6,000 monthly salary.
- Uncapped commission structure.
- Career growth opportunities within a growing portfolio of businesses.