Location: Kuching / Serian / Bintulu
Requirements:
- SPM, Diploma, or equivalent qualification.
- Minimum 3–5 years of retail experience, with at least 1–2 years in a supervisory or managerial role.
- Experience in footwear, fashion, apparel, sports, lifestyle, or department store retail is preferred.
- Strong leadership, communication, and people management skills.
- Sales-driven with a strong customer service mindset.
- Familiar with POS systems and Microsoft Office.
- Able to work rotational shifts, weekends, and public holidays.
Responsibilities:
- Manage the day-to-day operations of the retail store.
- Achieve monthly and annual sales targets while driving key retail KPIs, including Conversion Rate, ATV, and UPT.
- Analyse sales performance and implement action plans to improve store results.
- Lead, coach, motivate, and develop the store team.
- Prepare staff schedules and manage manpower efficiently.
- Deliver excellent customer service and resolve customer complaints professionally.
- Ensure compliance with company policies, SOPs, and visual merchandising standards.
- Monitor inventory accuracy, stock replenishment, and minimise stock shrinkage.
- Handle cash management, banking, and store reporting.
- Maintain a clean, safe, and well-organised store environment.
Benefits:
- Monthly Incentive & Commission
- Medical Insurance Coverage
- Flexi Medical Benefits
- Staff Allowance
- Overtime (subject to approval)
- Career Development Opportunities
Join us; if you have any questions, you can call or WhatsApp the number below: +*************0 (Mr. Nik)
Pay: RM3,500.00 - RM4,500.00 per month
Work Location: In person