Kerja Sepenuh Masa IT-IS Support Technician, Gaji tinggi MYR 3,500 di Masimo Medical Technologies Johor - Maukerja

Job Summary:

Information Technology Support Technician setup and maintains computer and network systems in Masimo. Provide assistance to employees by answering questions, resolving technical problems and maintaining company network, software and computer equipment to ensure that the concerned people get the most effective IT functionality.

Duties & Responsibilities:

• Work on IT Service Desk tickets to troubleshoot IT issues related to computers (desktop and laptops), printers, network, handhelds and cell phones. Document the resolution and follow up with Service Desk tickets.
• Setup and Imaging computers.
• Software installation and basic network troubleshooting.
• Ensure security and privacy of networks and computer systems.
• Support IT equipment at Corporate Office and Production such as printers (laser and label) and Scanner.
• Perform preventive and corrective maintenance on computer equipment.
• Providing excellent support to end-users, especially in-person or over the phone with their computer and software related issues.
• Support audio-visuals request or issues on events or meetings.
• Perform assets lifecycle for computers, printers, handhelds and cell phones.
• Oversees and maintains IT asset inventory.
• Unlock Windows AD user accounts.
• Require working after business hour or night shift (as and when required).
• Any other reasonable duties assigned by superior.

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• Diploma in Computer Science, Engineering or similar relevant field.
• Technical aptitude to learn and follow instructions.
• Problem solver and strong attention to detail.
• Knowledge of computer components, diagnostic tools, and repair techniques for hardware.
• Familiarity with common operating systems (e.g. Windows 10 and 11) and software (e.g. Office 365, including installation, configuration and troubleshooting.
• Hands on experience with diverse computer systems and networks.
• Ability to work at height, e.g. to install and troubleshoot network related issue at Wall Mount rack.
• Ability to research solutions and work independently on tasks.

Preferred Qualifications:

• Broad knowledge in Windows client/server network environment.
• Strong troubleshooting skills in Windows Operating System and O365 issues.
• Excellent diagnostic and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to work in teams and individually.
• Experiences working in Multi-National Company especially in production environment.
• IT Professional Certification as IT Technician.

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion

Work Location: In person