The Sales Coordinator is the backbone of our sales team. You'll work closely with our Sales & Business Development Executives and Management to ensure every enquiry, proposal, and project handover is handled professionally and on time. This is a detail-oriented, fast-paced role that sits at the intersection of sales, operations, and client communication. If you're someone who loves bringing order to a busy environment, takes pride in follow-through, and wants to grow in a tech-forward, project-driven company, this role is for you.
Job Description
Sales Support & Administration
- Prepare and process quotations, proposals, and sales documentation in a timely manner
- Maintain and update the sales pipeline, CRM records, and client databases
- Track order status, delivery timelines, and project milestones for confirmed deals
- Coordinate with the warehouse, technical, and project teams to ensure smooth delivery
Client Communication
- Handle inbound enquiries via phone, email, and WhatsApp professionally
- Follow up with clients on pending quotations, approvals, and payments
- Assist in preparing presentation materials and product information for client meetings
- Ensure clients receive timely updates throughout the sales and delivery process
Coordination & Reporting
- Liaise between the sales team and internal departments (technical, operations, accounts)
- Prepare weekly sales reports and pipeline summaries for management
- Assist in organising client meetings, site visits, and product demonstrations
- Support the team with any ad-hoc administrative or operational tasks
Hiring Qualifications
- Minimum 1–2 years of experience in a sales support, admin, or coordination role
- Strong written and verbal communication skills in English and Bahasa Malaysia
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with digital tools
- Highly organised with excellent attention to detail and follow-through
- Able to multitask and stay calm under pressure in a fast-paced environment
Pay: From RM2,800.00 per month
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
Work Location: In person