Full Time Customer Service Executive (Support Team) Jobs, in MiCARE Group Selangor - Maukerja

WHO ARE WE?

MiCare, you join a team of caring, dynamic, courageous and dependable individuals who are working together to make healthcare more accessible in Asia.

What We Offer?

• Attractive Salary

• Free Parking

• Career Growth

• Liaising with hospital on the deferment and MQ sent

• To be able to create a database of PIC from respective hospital whom responsible in attending the MQ and the deferment sent.

• To work closely with admission and discharge team on pending cases as to close the case within TAT.

• To be able to track down all the deferment and MQ sent, and identify the drawback which preventing smooth process.

• Any ad-hoc project from management from time to time.

• Possess at least a Diploma with minimum 1 year of experience in Third Party Administration (TPA), call centres, or the healthcare industry (preferred).

• Strong communication skills in English and Bahasa Malaysia (spoken and written).

• Proficient in computer applications and highly detail-oriented.

• Clear and pleasant telephone manner with good intonation.

• Able to thrive in a fast-paced environment; must be independent, customer-focused, results-driven, and disciplined.

• Must possess own transport.