Kerja Sepenuh Masa, Assistant Outlet Manager di Stream Empire Holdings Federal Territory - Maukerja

Company Description Stream Empire Holdings is Asia’s leading retail and e-commerce network in activewear and lifestyle, powered by a diverse team of over 300 professionals. With nearly 40 years of experience, the company continues to expand its retail presence and commercial activities across Southeast Asia. Based in Malaysia, Stream Empire Holdings operates more than 60 retail outlets in the region, partnering with global brands to build long-lasting relationships. The organization is driven by a strong philosophy that teamwork and collaboration are essential to success. Candidates joining Stream Empire Holdings will be part of a dynamic, trendsetting environment in active and lifestyle fashion.
Role Description The Assistant Outlet Manager is a full-time, on-site role located in Greater Kuala Lumpur. This position supports the Outlet Manager in overseeing daily store operations, including staff scheduling, floor supervision, and ensuring adherence to company policies and procedures. The role involves monitoring sales performance, assisting in visual merchandising, managing inventory levels, and coordinating stock replenishment to achieve sales and profitability targets. The Assistant Outlet Manager is responsible for guiding and motivating the outlet team, delivering excellent customer service, and handling escalated customer inquiries or concerns. This role also contributes to training new team members, maintaining a safe and clean store environment, and preparing regular operational and sales reports.
Qualifications

• Candidates should possess strong retail operations skills, including store administration, inventory handling, and basic cash management.
• Candidates should possess people management skills, such as team supervision, staff coaching, and performance monitoring.
• Candidates should possess customer-focused skills, including effective communication, problem-solving, and conflict resolution.
• Candidates should possess basic sales and merchandising skills to support visual displays, promotions, and sales targets.
• Candidates should possess organizational and time management skills to handle multiple tasks and shifting priorities in a fast-paced environment.
• Relevant experience in retail or outlet supervision, preferably in fashion, activewear, or lifestyle brands, is beneficial.
• A diploma or degree in business, retail management, or a related field is an advantage, though equivalent experience will be considered.
• Ability to work on weekends, public holidays, and shift hours as required, with a strong commitment to teamwork and professional conduct.