We are looking for a hands-on E-Commerce & Social Commerce Executive (2 positions) to manage our online stores, drive sales growth, and support marketplace operations.
Responsibilities
- Manage daily operations of Shopee, Lazada, TikTok Shop, and other marketplaces.
- Create and update product listings, banners, and promotional materials using Adobe Illustrator and Adobe Photoshop.
- Process orders and ensure marketplace delivery deadlines and KPIs are met.
- Reply to customer inquiries, reviews, and complaints promptly.
- Participate in major campaigns such as 9.9, 10.10, 11.11, 12.12, Payday Sales, and other promotional events.
- Recruit and manage affiliates, KOLs, live hosts, and content creators.
- Support livestream and social commerce activities.
- Monitor sales performance, competitor activities, and market trends.
KPI / Success Measures
- Achieve monthly and annual GMV growth targets.
- Increase sales revenue, store traffic, and conversion rates.
- Meet campaign sales targets during mega sales events.
- Maintain high customer ratings and response rates.
- Ensure on-time order fulfillment and platform SLA compliance.
- Grow affiliate and livestream sales contribution.
- Improve ROAS and overall marketplace profitability.
Requirements
- Minimum 1-2 years of experience in Shopee, Lazada, TikTok Shop, or other e-commerce platforms.
- Proficient in Adobe Illustrator and Adobe Photoshop.
- Familiar with affiliate marketing, livestream operations, and social media marketing.
- Good customer service and communication skills.
- Able to work during peak campaign periods and sales events.
- Self-motivated, result-oriented, and driven to achieve sales targets.
Join us if you are passionate about e-commerce, digital marketing, and growing online sales through creativity, data, and execution.
Location: Puchong, Selangor
Working: Mon-Fri 8:30-5:30pm, Sat 8:30-1:00pm
Pay: RM2,300.00 - RM6,300.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Free parking
- Meal allowance
Work Location: In person