Kerja Sepenuh Masa, Junior Product Analyst di AirAsia Malaysia WP Kuala Lumpur - Maukerja

1–3 years of experience in product analytics, software engineering, data analysis, or a closely related role (experience with E-commerce or Travel transactional flows is a significant plus)

Technical Toolkit: Hands-on experience extracting data using BigQuery/SQL and utilizing product analytics tools like Google Analytics or Conviva.

Methodological Knowledge: Understanding of user flow mapping, A/B testing, quantitative research methods, and funnel performance measurement.

Exceptional Communication: The ability to translate complex quantitative data into simple, user-centric narratives and articulate the "why" behind your data recommendations to stakeholders.

An Analytical Mindset: A proactive, curious approach to problem-solving—someone who loves diving into data details as much as understanding the "big picture" business strategy.

Funnel Optimization & Measurement: Identify metrics and the best approaches to evaluate the performance of user funnels, mapping out drop-off points and user journeys across web and mobile platforms.

Data Extraction & Analysis: Extract and analyze transactional, user behavioral, and commercial data from Big Query and analytics tools (e.g., Google Analytics, Conviva) to identify clear opportunities to achieve product and business objectives.

Quantitative Research: Conduct independent quantitative research using behavioral analysis, metric tracking, and quantitative experiments to discover user behaviors and make high-impact recommendations.

Multi-Method Data Collection: Collect and analyze user behavior using tracking and online experiments, while supporting qualitative efforts like surveys, usability testing, and benchmark studies.

Cross-Functional Collaboration: Partner with Designers, Product Managers, Software Engineers, UX Researchers, and the core Data team to prioritize analytics opportunities and align tracking needs in a fast-paced environment.

Insight Reporting & Presentation: Author clean, high-quality reports and presentations that translate complex quantitative data into simple, user-centric words without losing the essence. Independently present these actionable insights to your immediate team and wider organizational stakeholders.