Position Description Summary
The IMS Executive will oversee the daily maintenance, continuous improvement, and administrative integrity of the Group's Integrated Management System (IMS). This position is central to driving cross-system internal audits, acting as the primary point of contact for external certification bodies, and tracking corporate-wide corrective actions to guarantee total audit readiness.
Key Roles and Responsibilities
1. Cross-System Internal Auditing
- Plan, schedule, and execute comprehensive internal audits across all corporate departments, ensuring rigorous evaluation against ISO 9001, 14001, and 45001 standards.
- Develop detailed internal audit reports that highlight systemic compliance gaps, operational inefficiencies, and opportunities for corporate process improvement.
- Train and guide internal cross-auditors from various departments to maintain a high level of auditing capability and objectivity across the Group.
2.Audit Coordination and Scheduling
- Maintain and update the annual Group Master Audit Plan, carefully coordinating schedules to minimise operational disruption while ensuring complete system coverage.
- Facilitate pre-audit briefings and post-audit debriefs with Heads of Departments (HODs) to align expectations, define audit scopes, and clarify evaluation criteria.
- Manage the internal audit logistics pipeline, ensuring all necessary documentation, procedural logs, and metadata registries are prepared and available ahead of schedule.
3.External Audit Liaison
- Serve as the primary operational coordinator and liaison with external certification bodies managing the scheduling, logistics, and scope of surveillance and recertification audits.
- Collate, organise, and present corporate-wide IMS evidence dossiers to external auditors, ensuring smooth navigation through the company's document control systems.
- Coordinate directly with the Management Representative to prepare executive summaries and present external audit outcomes during formal management reviews.
4.Independent CAR/NCR /OFI Tracking
- Own the corporate Corrective Action Request (CAR) and Non-Conformance Report (NCR) and Opportunity for Improvement (OFI) log, ensuring every identified gap is formally registered and categorised by risk level and continual improvement
- Conduct independent verification spot-checks to ensure that root-cause analyses conducted by departments are thorough and that implemented fixes are genuinely effective
- Follow up aggressively with HODs regarding overdue corrective actions, generating weekly status updates to ensure the company maintains a permanent state of audit readiness.
Duties & Responsibilities (Secondary Tasks)
1. Proper Filing.
2. Liaise with External and Internal as and when necessary.
3. Support in document preparation for tenders.
4. Ad-hoc meetings.
Job Requirements and Qualifications
Education and Experience
1. Possess a Bachelor’s Degree in Business Administration, Quality Management, Engineering, or an equivalent corporate/technical field.
2. Hold at least two (2) years of direct, hands-on experience in maintaining and administering integrated multi-ISO compliance networks within a corporate environment.
3. Demonstrate proven experience successfully participating in and coordinating large-scale external audits conducted by tier-one certification registrars.
Technical Skills and Competencies
- Hold an Internal Auditor credential in at least two (2) core standards (ISO 9001, ISO 14001, or ISO 45001 are required; ISO 37001 or ISO 50001 certifications are highly advantageous).
- CePSWAM Certification: Certified Environmental Professional in Scheduled Waste Management (issued by EiMAS / DOE Malaysia) (highly advantageous)
- Demonstrate proficiency in process mapping, standard operating procedure (SOP) drafting, and designing clear, measurable corporate KPI matrices.
Soft Skills
- Demonstrate exceptional attention to detail and meticulous organisational skills, ensuring that corporate records and audit trails remain flawless under scrutiny.
- Possess strong diplomatic and interpersonal skills, with the ability to confidently hold Senior Managers and HODs accountable to compliance deadlines without creating organisational friction.
- Exhibit excellent written communication skills, necessary for drafting clear, unambiguous corporate policies, audit findings, and executive compliance reports.
Performance Indicators (KPIs) for the Role
- Successfully execute and complete all scheduled cross-functional internal audits across all active standards (e.g., ISO 9001, 14001, 45001, 37001) strictly within the established annual calendar, while also conducting ad-hoc or special audits as required based on business needs, compliance risks, incidents, or management direction. .
- Achieve zero Major Non-Conformances during annual surveillance and recertification audits conducted by the external certification registrar
- Ensure that at least 90% of all issued Corrective Action Requests (CARs) and Non-Conformance Reports (NCRs) and Opportunities for Improvement (OFI) are resolved, verified, and signed off by the respective HODs within the stipulated 30-to-60-day window
- Successfully conduct and document 100% of the planned, independent departmental spot-checks designed to test whether the revised standard operating procedures (SOPs) are practically functioning.
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Additional leave
- Professional development
Work Location: In person