Kerja Sepenuh Masa, Operations Manager di The Talent Lever - Maukerja

About The Role

We're representing a well-loved F&B restaurant and lifestyle concept in Singapore — quality dining, strong guest experience, and an operation that's grown to the point where it needs someone to own the engine room. This is for the operator who knows the floor as well as the back office, keeps standards high without micromanaging, and understands that in F&B, the details are the brand.

What You'd Own

• Oversee day-to-day restaurant operations across front and back of house — ensuring service standards, quality, and efficiency are consistently met
• Manage and develop the operations team: hiring, scheduling, training, performance, and day-to-day leadership
• Own vendor and supplier relationships — negotiate terms, manage contracts, and keep the supply chain tight
• Monitor P&L, control costs, and identify opportunities to improve margins without compromising the guest experience
• Ensure full compliance with food safety, hygiene, licensing, and regulatory requirements (SFA, NEA, URA)
• Lead the opening and closing of operations and maintain SOPs across all touchpoints
• Handle escalated guest and staff issues with calm, good judgment, and speed
• Drive operational improvements — systems, processes, and workflows that scale with the business

What You'll Bring

• 5–8 years in F&B or hospitality operations, with at least 2–3 years in a management role
• Hands-on experience running a multi-function restaurant or F&B operation end-to-end
• Strong people leader — you can coach a junior team member and have a hard conversation with a senior one
• Working knowledge of Singapore F&B regulations: SFA, NEA food hygiene standards, licensing requirements
• Commercially sharp — you understand food cost, labour cost, and what moves the numbers
• Calm under pressure and decisive when things go sideways (because in F&B, they will)
• Proficient in POS systems, scheduling tools, and basic reporting

You'll Thrive Here If

• You lead from the floor, not from a desk — your team knows you're in it with them
• You hold the standard even on a Saturday night when it would be easier not to
• You spot inefficiencies before they become problems and fix them quietly
• You want ownership of a real operation, not a narrowly scoped role in a large chain

Compensation: Competitive base salary, commensurate with experience.

Don't tick every box?

Apply anyway. Most people won't put themselves forward unless they meet every line — we'd rather you did. We know our clients well. If you're close, we'll champion you and advise them accordingly.