Full Time Operation Supervisor Jobs, Salary up to MYR 4,500 in FinexHR (Malaysia) Selangor - Maukerja

Job Responsibilities

• Coordinate daily stock replenishment and inventory transfers between REMCO Subang HQ and the Puncak Alam Branch.
• Verify replenishment requests, including product codes, quantities, picking, checking, loading, receiving confirmation, and system updates.
• Minimise wrong items, shortages, missing items, duplicate replenishments, and delayed transfers through established SOPs and double-check controls.
• Investigate stock discrepancies, identify root causes, and implement corrective and preventive actions.
• Oversee Shopee and other e-commerce platform returns, including receiving, unpacking, inspecting, and verifying returned items against the original orders.
• Record and maintain photos, videos, order details, and product condition evidence for wrong-item, substituted-item, damaged-item, or missing-accessory cases.
• Ensure abnormal return cases are reported and appealed to Shopee within the required timeline, supported by complete documentation.
• Maintain accurate return records, including order numbers, return reasons, product conditions, outcomes, and financial losses.
• Train and supervise outlet, warehouse, and operations staff, while ensuring compliance with SOPs, 5S, and safety requirements.
• Prepare weekly and monthly reports on replenishment accuracy, stock discrepancies, online returns, appeal outcomes, and continuous improvement initiatives.

Job Requirements

• Possess strong leadership skills with hands-on experience in team supervision.
• Experience in branch replenishment, stock transfers, warehouse, inventory, or retail operations.
• Minimum 2–3 years of experience in retail, warehouse, logistics, automotive spare parts or related operations. At least 1 year of supervisory experience is preferred.
• Ability to investigate wrong items, shortages, missing items, and stock discrepancies, and recommend practical improvements.
• Experience in developing and implementing SOPs, checklists, double-check procedures, and internal controls.
• Experience in handling Shopee, Lazada, or other e-commerce platform orders and returns is an added advantage.
• Ability to organise photos, videos, and supporting evidence, and submit platform disputes within the required timelines.
• Proficient in Microsoft Excel and familiar with POS, inventory management, or AutoCount systems.
• Strong communication, coordination, and problem-solving skills with the ability to work across branches and departments.
• Responsible, disciplined, detail-oriented, and proactive in driving continuous operational improvements.
• Experience in the automotive spare parts industry and possession of own transport are preferred.

Pay: RM4,000.00 - RM4,500.00 per month

Work Location: In person