- Support a business-critical trading platform used across APAC
- Long-term career development
About Our Client
Our client is a renowned for its strong technology culture, commitment to innovation, and presence within the fintech industry. Employees have the opportunity to work on business-critical platforms, collaborate with global teams, and develop their careers within a highly dynamic and technology-driven environment.
Job Description
- Monitor and support critical production applications
- Investigate and resolve application, pricing, and data-related issues in a timely manner
- Perform root cause analysis and implement preventive measures to improve platform stability
- Partner with Development and Business teams to troubleshoot and resolve complex incidents
- Ensure accurate and timely delivery of critical risk and valuation data to business users
- Develop automation scripts and enhance operational processes to improve efficiency
- Maintain support documentation and contribute to continuous service improvements
The Successful Applicant
A Successful Application Support Analyst Should Have
- A degree in Computer Science, Information Technology, or a related field
- Over 2 years of experience supporting enterprise applications within a production or application support environment
- Hands-on experience with SQL, PowerShell scripting, and Windows Server troubleshooting
- Exposure to Python, Linux scripting
- Exposure to monitoring and scheduling tools such as Cron, or similar platforms
- Strong analytical and problem-solving skills with the ability to investigate and resolve technical issues independently
- Excellent communication skills and the ability to collaborate effectively with stakeholders
- A proactive mindset with a passion for improving system stability, automation, and operational processes
What's on Offer
- Competitive annual salary ranging from MYR 84000 to MYR 120000
- Be part of a technology-driven organization recognized for innovation and global best practices
- Structured career progression with ongoing learning and professional development opportunities
- Inclusive and collaborative team culture that encourages knowledge sharing and continuous improvement
- Permanent opportunity with long-term career growth
If you enjoy solving complex technical issues, working with cutting-edge trading platforms, and collaborating with global teams, we'd love to hear from you.
Contact
Quote job ref: JN-*************