The Company
Leading Innovative Technologies and Systems (LITS) architects created the system with environmentally friendly, efficiency and simplicity in mind. The mobile application, Flexi Parking is designed with cashless, contactless and well, just drive in and park concept. Within the same mobile application, users can pay for street parking, gated off-street parking with license plate recognition, accessing residential area, hassle free compound payment and even to charge their electric vehicles.
Why join us?
- A passionate, energetic and supportive culture.
- Medical insurance for self and dependent.
- Dental coverage and yearly medical check-up provided.
- Training will be provided. Travelling allowance benefit.
- Yearly annual leave encashment.
- Monthly phone bills are covered.
- Optical subsidies.
- Employee recognition award.
- Yearly performance-based bonus and salary increment aligned with work results
What you will be doing :
- Diagnose and resolve technical issues related to hardware, software, networks, and equipment.
- Ensure timely and effective problem resolution to minimize downtime.
- Install, configure, and maintain systems, software, peripherals, and technical equipment.
- Provide support for upgrades and ensure proper functionality during and post-installation.
- Conduct routine inspections, updates, and preventive maintenance to ensure optimal system performance (Physical site visit & Remotely)
- Identify potential risks and implement corrective measures proactively.
- Maintain accurate records of reported issues, troubleshooting steps, and solutions.
- Prepare technical reports and update knowledge bases for future reference.
- Provide first-level support to users via phone, email, or in-person.
- Guide end-users through technical issues, ensuring smooth operations and customer satisfaction.
- Educate users on best practices for system performance, safety, and efficiency.
- Assist in initiatives to expand local market share and grow the customer base.
- Support business development activities through technical expertise and customer engagement.
- Undertake additional ad-hoc duties and responsibilities as assigned by superiors.
What you will bring along:
- Hold at least a Diploma in Electrical in a relevant field.
- Demonstrate proficient interpersonal and communication skills in both written and spoken English and Bahasa Malaysia.
- Possess strong computer skills and proficiency in MS Office applications (Word, Excel, and PowerPoint).
- Must have personal transportation and be willing to travel.
Pay: RM2,500.00 - RM4,500.00 per month
Work Location: In person