Kerja Sepenuh Masa, Manager di The Pacific Insurance Berhad Federal Territory - Maukerja

Company Description The Pacific Insurance Berhad (TPIB) is a well-established general insurance company headquartered in Kuala Lumpur, Malaysia, with roots dating back to the 1950s as the Malayan arm of The Netherlands Insurance Company. Over the decades, TPIB has evolved through several corporate restructurings and name changes, reflecting its long-standing presence in the insurance sector. Today, it is majority-owned by Fairfax Asia Ltd, with a minority stake held by Koperasi MCIS Berhad, and is recognized for its expertise in non-life business, particularly medical insurance. TPIB aspires to be a market leader by delivering SSTLC (Speed, Service, and Tender Loving Care) through a broad range of general insurance products that meet diverse customer needs. The Pacific Insurance Berhad (*************78) is a member of Perbadanan Insurans Deposit Malaysia (PIDM), reinforcing its commitment to stability and customer protection.

Role Description The Manager role is a full-time position based in WP. Kuala Lumpur with a hybrid work arrangement, combining on-site presence with some flexibility to work from home. The Manager will oversee day-to-day operations within their assigned business area, including planning, organizing, and monitoring team activities to meet performance, compliance, and customer service objectives. This role involves analyzing business results, preparing reports, and implementing process improvements to support growth and operational efficiency. The Manager will collaborate with cross-functional teams, provide guidance and coaching to team members, and ensure adherence to regulatory and company policies. The position also requires active participation in strategic initiatives, stakeholder communication, and the development of best practices that align with TPIB’s SSTLC service standards.

Qualifications

• Demonstrated leadership and team management experience, with the ability to motivate, develop, and supervise diverse teams.
• Strong business, operational, and analytical skills, including experience in planning, performance monitoring, and process improvement.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.
• Knowledge of general insurance operations; experience in medical or non-life insurance is an advantage.
• Solid understanding of regulatory and compliance requirements relevant to the insurance industry.
• Proficiency in standard office software (e.g., MS Office suite) and comfort working with data, reports, and management information systems.
• Bachelor’s degree in Business, Finance, Insurance, or a related field; professional insurance or management certifications are beneficial.
• Ability to work in a hybrid environment, manage priorities independently, and adapt to changing business needs.