jobs in RIMBUN DAHAN SDN. BHD. C/O THE KASTURI RESORT

Sepenuh Masa ASSISTANT FRONT OFFICE MANAGER Jobs, salary up to MYR 4,000 in RIMBUN DAHAN SDN. BHD. C/O THE KASTURI RESORT Kuantan - Maukerja

ASSISTANT FRONT OFFICE MANAGER

RIMBUN DAHAN SDN. BHD. C/O THE KASTURI RESORT

MYR2,900 - MYR4,000 Sebulan

Sepenuh Masa

Kuantan, Pahang

Kongsi
Simpan

Lokasi Kerja

  • Kuantan Pahang Malaysia

Penerangan Kerja

Tanggungjawab

The Kasturi is a five-star low-density luxury resort in Cherating, Pahang. Situated on the northern tip of Chendor Beach with 800 metres of seafront, the 15-acre coastal forest site is designed to attract guests seeking a premium hospitality experience that connects to nature and environment.

The resort is laid out along the beach with most being individual chalets, each with a private pool and deck. A principal objective was to afford unimpeded sea and forest views to every chalet. The solution is a linear development along the beach with the main facilities at the northern end of the site.

Job Description:

  • Assist in managing the daily operations of the Front Office Department.
  • Ensure smooth check-in and check-out processes.
  • Monitor daily room status, arrivals, departures, and room availability.
  • Ensure all guest requests and enquiries are handled promptly and professionally.
  • Supervise Front Office staff during shifts.
  • Assist in preparing duty rosters and work schedules.
  • Conduct daily briefings and communicate operational updates.
  • Train, coach, and monitor staff performance.
  • Ensure staff comply with grooming, attendance, and company policies.
  • Handle guest complaints and resolve issues efficiently.
  • Ensure high levels of guest satisfaction.
  • Prepare daily operational reports.
  • Monitor cash handling and billing procedures.
  • Promote room upgrades and resort services.
  • Assist in maximizing room occupancy and revenue.

Education:

  • Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field.

Experience:

  • Minimum 3–5 years of Front Office experience.
  • At least 1–2 years in a supervisory role.

Skills & Competencies:

  • Strong leadership and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of IDS System (PMS).
  • Strong customer service orientation.

Pay: RM2,900.00 - RM4,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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