Kerja Sepenuh Masa, Retail Manager di Singtel - Maukerja

Be a Part of Something BIG!

We are looking for passionate and driven Retail Manager to assist in the planning of operational processes for upcoming promotion or launches to achieve FY sales targets and obtain feedback on competitor's promotion or launch response.

Make an impact by

Retail Operations

• Ensure compliance to Retail Shop Standard Operating Procedures (SOPs)
• Ensure smooth day-to-day operations
• Maintain the store housekeeping standards to enhance the appearance and cleanliness standard
  
  

Customer Experience

• Work with Business Manager to ensure customer service standards are maintained
• Guide staff on case studies/ issues that impact customer service and to solicit feedback and ideas for improvement.
• Assist Store Manager achieve highest possible Monthly Shop CE Score
  
  

Inventory Management

• RetailManager to maintain sufficient stock levels in the shop at all times.
• Ensure effective stock management (minimize stock obsolescence, zero stock discrepancies etc.)
  
  

Audit

• RetailManager to execute improvement actions based on Quarterly Audit / Internal Audit reports
  
  

Skills For Success

• ‘N’ Level and above
• At least 5-10 years of sales experience in physical Telco retail stores
• Intermediate-level Sales Team management skills
• Basic-level Sales and Business Acumen
• Intermediate-level organizational skills
• Basic-level Financial Management
• Intermediate-level Merchandising and Visual presentation
• Basic-Level Data analysis and reporting skills
• Basic-level inventory management skills
  
  

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!