Full Time Operations Manager (Carpark) Jobs, in Suntec Real Estate Services Management - Maukerja

Suntec Real Estate Services Management (“Suntec-RES”, formerly known as ESR Real Estate Services Management) is the real estate services arm of Tang Organization.

For over a decade, Suntec-RES has been entrusted by asset owners to deliver bespoke, best-in-class real estate solutions We manage a portfolio of iconic retail and commercial properties spanning close to 3 million square feet and valued at approximately S$8 billion. Our tailored approach integrates advanced property technology and sustainable practices to optimise asset performance and drive long-term value.

Our commitment to excellence and innovation ensures that we maximise the potential of our client’s assets, from project development to asset enhancement.

Suntec-RES is backed by Tang Organization, an established multinational conglomerate with integrated capabilities across the real estate value chain, including investment, development, management, and hospitality.

Operations Manager (Carpark)

Main Duties & Responsibilities

• Oversee daily carpark operations, including traffic flow, cleanliness, signage, lighting, and timely maintenance and repair works and road maintenance within the city
• Manage parking revenue streams (e.g., hourly and season parking, paid complimentary, deposit refunds, promotions), including reconciliation and reporting
• Implement and maintain a regular inspection regime to ensure operational standards and safety compliance
• Oversee the operation, maintenance, and renewal of carpark systems (e.g. EPS, Parking Guidance System, top-up stations)
• Prepare and submit monthly operational and financial reports
• Review parking charges periodically and provide data-driven recommendations
• Respond to customer feedback and service requests promptly and professionally
• Review, improve, and implement carpark-related work processes to enhance efficiency and service quality
• Administer vendor contracts, including those for maintenance services and payment gateway providers
• Assist in the preparation and monitoring of the annual carpark operations budget
• Review and craft SOP for carpark operations and policy

Requirements

• Diploma or Degree in Facilities Management, Estate Management, Business, or a related field
• Minimum 3 years of experience managing mid-to-large-scale carparks or portfolios of carpark sites
• Strong initiative, problem-solving abilities, and excellent interpersonal and communication skills
• Familiarity with carpark systems, local regulations, and vendor management is an advantage
• Certification as a Senior Fire Safety Manager (SFSM) is preferred and will be an added asset