Kerja Sepenuh Masa Customer Experience Manager, Gaji tinggi SGD 3,400 di KANG XIN FOOT RELEXOLOGIST East Region (Singapore) - Maukerja

Customer Experience Manager

• Job Purpose: Lead client relationship strategies to ensure high-level service quality and long-term customer retention.

• Key Responsibilities:

  • Develop and implement customer service protocols to enhance client satisfaction.

  • Analyze service feedback and performance metrics to drive improvements.

  • Manage high-level client inquiries and resolve complex service issues.

  • Strategize client retention programs and loyalty initiatives.

• Requirements:

  • Extensive experience in customer relationship management or high-end hospitality.

  • Excellent communication skills and ability to manage client expectations.

  • Strong analytical skills for service quality reporting.