Sepenuh Masa Business Analyst - Data Analyst - Operations Analyst Jobs, in Research And Development Organisation Singapore - Maukerja

Business Analyst / Data Analyst / Operations AnalystPosition Overview

Department: Business Analysis / Data Analytics / Operations / Business Intelligence

Employment Level: Entry-Level to Mid-Level Professional

Focus Areas: Business Analysis, Data Analytics, Operations Optimization, Reporting, Process Improvement

The Business Analyst / Data Analyst / Operations Analyst supports organizational decision-making by analyzing business data, evaluating operational processes, identifying improvement opportunities, and delivering actionable insights. This role works with cross-functional teams to improve efficiency, optimize workflows, develop reports, and support strategic business initiatives through data-driven analysis.

Key ResponsibilitiesBusiness Analysis

• Gather, analyze, and document business requirements
• Evaluate business processes and identify improvement opportunities
• Prepare business reports, requirements documents, and analysis summaries
• Collaborate with stakeholders to understand business needs
• Identify operational challenges and recommend solutions
• Support business improvement and transformation initiatives

Data Analysis

• Collect, clean, validate, and analyze business datasets
• Extract insights from structured and operational data
• Develop reports, dashboards, and data visualizations
• Monitor business trends and performance indicators
• Perform data quality checks and validation
• Present analytical findings to support decision-making

Operations Analysis

• Analyze operational workflows and business performance
• Monitor productivity, efficiency, and service metrics
• Identify process gaps and recommend improvements
• Support operational planning and performance optimization
• Evaluate resource utilization and operational effectiveness
• Assist teams in achieving operational goals

Business Intelligence & Reporting

• Create dashboards and performance reports using BI tools
• Track Key Performance Indicators (KPIs)
• Analyze business performance and operational metrics
• Support forecasting and trend analysis activities
• Automate recurring reports and improve reporting processes
• Provide data-driven recommendations to management

Process Improvement

• Review existing workflows and identify inefficiencies
• Support process redesign and optimization projects
• Recommend automation opportunities
• Document current and future business processes
• Monitor improvement initiatives and outcomes
• Contribute to continuous improvement programs

Project & Stakeholder Support

• Support business projects and operational initiatives
• Coordinate with business users, IT teams, and management
• Participate in requirement gathering sessions and workshops
• Prepare project documentation and progress reports
• Assist with User Acceptance Testing (UAT)
• Support successful implementation of business solutions

Candidate Profile

The ideal candidate demonstrates:

• Strong analytical and critical thinking skills
• Excellent problem-solving abilities
• High attention to detail and accuracy
• Strong communication and presentation skills
• Ability to interpret data and business requirements
• Good organizational and time management skills
• Ability to work effectively with cross-functional teams

Education & QualificationsEducation

Bachelor's Degree in:

• Business Analytics
• Data Analytics
• Business Administration
• Information Systems
• Computer Science
• Statistics
• Economics
• Finance
• Operations Management
• Related disciplines

Professional Experience

Experience in:

• Business analysis
• Data analysis
• Operations analysis
• Reporting and dashboard development
• Process improvement
• Business intelligence

Fresh graduates are encouraged to apply for entry-level positions.

Technical SkillsData & Analytics Tools

Proficiency in:

• Microsoft Excel
• SQL
• Power BI
• Tableau
• Google Looker Studio
• Microsoft Power Query

Business & Collaboration Tools

Experience with:

• Microsoft Word
• Microsoft PowerPoint
• Microsoft Teams
• Jira
• Confluence
• Google Workspace

Preferred Certifications

• Google Data Analytics Professional Certificate
• Microsoft Certified: Power BI Data Analyst Associate
• Entry Certificate in Business Analysis (ECBA)
• Tableau Desktop Specialist
• Lean Six Sigma Yellow Belt
• Agile Fundamentals Certification
• Project Management Fundamentals

Career Progression

• Junior Business Analyst
• Junior Data Analyst
• Operations Analyst
• Business Analyst
• Data Analyst
• Business Intelligence Analyst
• Senior Business Analyst
• Analytics Consultant
• Analytics Manager
• Head of Business Analytics

What You Will Gain

Practical experience in business, data, and operations analytics

Strong skills in reporting, visualization, and data interpretation

Exposure to business intelligence and strategic decision-making

Experience improving processes and operational efficiency

Opportunities to support digital transformation initiatives

Career progression into analytics, consulting, and business strategy roles

Position Summary

The Business Analyst / Data Analyst / Operations Analyst supports business growth by analyzing data, improving processes, monitoring performance, and delivering insights that enable better decision-making. This role combines business understanding, analytical skills, and operational knowledge to help organizations improve efficiency, productivity, and long-term performance.

Role Highlights

Analyze Business & Operational Data

Develop Reports, Dashboards & Data Insights

Monitor KPIs & Performance Metrics

Gather Business Requirements & Analyze Processes

Identify Improvement & Automation Opportunities

Support Business Intelligence Initiatives

Perform Data Validation & Quality Checks

Optimize Operational Workflows

Collaborate With Cross-Functional Teams

Support Business Transformation Projects

Deliver Data-Driven Recommendations

Improve Business Efficiency Through Analytics