Kerja Sepenuh Masa, Assistant Manager di Vexo Lab - Maukerja

We are seeking a proactive and results-oriented Assistant Manager to support daily business operations, lead team performance, and assist management in achieving organizational objectives. In this role, you will oversee operational activities, coordinate cross-functional teams, monitor performance metrics, and ensure that business processes are executed efficiently while maintaining high standards of quality, compliance, and customer satisfaction.

You will work closely with department managers, senior leadership, and internal stakeholders to implement business strategies, optimize workflows, manage resources, and support continuous improvement initiatives. The ideal candidate possesses strong leadership, communication, organizational, and problem-solving skills, with the ability to balance operational priorities while motivating teams to deliver exceptional performance.

Key responsibilities include supervising daily operations, supporting strategic planning, monitoring departmental KPIs, preparing business reports, coordinating projects, managing budgets and resources, resolving operational issues, and ensuring compliance with company policies and regulatory requirements. The Assistant Manager will also contribute to employee development, process optimization, customer service excellence, and business transformation initiatives while fostering collaboration and accountability across the organization.

Success in this role requires strong business acumen, adaptability, attention to detail, and the ability to lead teams effectively in a fast-paced environment while supporting organizational growth and operational excellence.

• Support the Manager in overseeing daily business operations and departmental activities.
• Supervise team performance and provide coaching, guidance, and performance feedback.
• Assist in implementing business strategies, operational plans, and departmental objectives.
• Monitor KPIs and prepare operational, financial, and performance reports.
• Coordinate projects and ensure timely completion of assigned initiatives.
• Manage resource allocation, scheduling, and workflow optimization.
• Identify operational challenges and recommend process improvement opportunities.
• Ensure compliance with company policies, regulatory requirements, and quality standards.
• Support budgeting, expense monitoring, and cost control initiatives.
• Collaborate with cross-functional teams to improve operational efficiency.
• Resolve customer, employee, and operational issues in a professional manner.
• Assist with recruitment, onboarding, training, and employee development activities.
• Maintain accurate business documentation and management records.
• Promote a culture of teamwork, accountability, and continuous improvement.
• Stay informed about industry trends and organizational best practices.

• Bachelor's degree in Business Administration, Management, Finance, Marketing, Operations, Human Resources, or a related discipline.
• Strong knowledge of business operations, team leadership, and performance management.
• Experience in project coordination, process improvement, and operational planning.
• Proficiency in Microsoft Office, Excel, PowerPoint, and business reporting tools.
• Familiarity with ERP, CRM, or business management systems is an advantage.
• Excellent leadership, communication, interpersonal, and stakeholder management skills.
• Strong analytical, organizational, and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and commitment to operational excellence.
• Strong customer service and problem-solving skills.
• Ability to work independently and collaboratively across departments.
• High level of professionalism, integrity, and accountability.
• Strong project management and time management capabilities.
• Commitment to continuous learning and organizational improvement.