Kerja Sepenuh Masa, AI Solutions Developer di TG Malaysia Selangor - Maukerja

AI Agent & Copilot Development

• Design, build, and deploy AI agents using Microsoft Copilot Studio / Power Platform
• Develop conversational AI for patient engagement, internal workflows, and clinical support
• Integrate AI copilots into systems like EMR/EHR, CRM, and hospital management systems

2. Use Case Implementation

Drive practical healthcare AI use cases such as:

• Patient Support Bots (appointment booking, FAQs, triage guidance)
• Clinical Assistance Tools (documentation drafting, summarizing patient notes)
• Operational Automation (claims processing, billing queries, HR support)
• Call Center AI Assistants (agent copilots for faster response and accuracy)

Integration & Automation

• Connect AI agents with APIs, databases, and healthcare platforms
• Automate workflows using Power Automate / RPA tools
• Ensure seamless data flow between systems while maintaining data integrity

Compliance & Data Governance

• Ensure solutions comply with healthcare regulations (e.g., HIPAA equivalent, PDPA, local regulations)
• Implement data privacy, access control, and audit mechanisms
• Work closely with IT security and compliance teams

Stakeholder Collaboration

• Partner with doctors, nurses, operations, and admin teams to identify AI opportunities
• Translate business/clinical needs into AI-driven solutions
• Provide training and change management support for end users

Performance Optimization

• Monitor AI agent performance (accuracy, response time, user satisfaction)
• Continuously improve models, prompts, and workflows
• Maintain documentation and best practices

Strategy & Innovation (for senior roles)

• Define AI roadmap for healthcare digital transformation
• Evaluate emerging AI technologies (LLMs, copilots, voice AI)
• Lead POCs and scale successful AI initiatives