Kerja Sepenuh Masa, Field Service Engineer di Kuka Systems GMBH Branch Office Paris Johor - Maukerja

Responsibilities

Make an impact

The CS Engineering team is growing and we are looking for passionate individuals who are looking for a career development in the field of customer service / helpdesk and at the same time to learn to strive in a global environment. Individuals who are keen to take a challenge, this is the right opportunity!

• Provide regular inspection maintenance service on site.
• Must try the best to recover the system in the shortest reasonable time.
• Must respond to customers’ concern and complaints in an adequate manner.
• Must have a sense for customer’s requirements and proactive thinking to turn the requirement into action.
• Must have an open eye for new investments the customers may undertake.
• Providing support to customers for the system installed (during and after office hours).
• Assist in commissioning and deployment during project implementation phase, provide on-site assistance.
• Record incident / problem in CMMS.
• Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support.
• Support customer spare parts handling / inventory.
  
  

Application Requirements

What you need to succeed

• Degree holder in Mechanical / Electrical / Controls Engineering or equivalent.
• Minimum 3 year of working experience preferably in Electrical / Mechanical equipment support and maintenance of industrial / process equipment.
• Has hand on experience to resolve electrical and mechanical problem.
• Independent and able to work under pressure, over time and odd hours to resolve problem on site.
• Proactive with a strong customer and team focus.
• Working experience in automated material handling system with PLC knowledge is an added advantage.
• Possess adequate trouble shooting skill and capability to provide training if needed.
• Computer literate with good knowledge in using Microsoft Office applications (e.g. MS Excel).
• Good level of health and fitness and to be able to work safely at height.
• Efficient time management.
• Compliance to safety regulation.
• Required to work according to standby time table.