Role Purpose
To manage end-to-end project billing and commercial administration activities for the FSI business, ensuring timely revenue recognition, accurate billing, and effective coordination between Sales, PMO, Project Managers, Finance, Legal and Procurement. The role is responsible for driving billing governance, monitoring project milestones, identifying commercial risks, and ensuring completed milestones are converted into billings promptly to support the company's revenue and cash flow objectives.
Key Responsibilities
1. Project controlling & Billing Management
- Prepare quotations, GPWS, IRF, and PORF.
- Monitor project budgets, costs, timelines, and financial performance to ensure projects remain within approved scope and budget.
- Track project progress against planned milestones and identify schedule or cost variances.
- Prepare and maintain project financial reports, forecasts, and profitability analysis.
- Support Project Managers in project planning, cost control, and financial decision-making.
- Monitor contractual billing milestones and revenue recognition schedules.
- Trigger billing immediately upon milestone completion.
- Coordinate with Project Managers, PMO, and Account Managers to obtain billing confirmations.
- Ensure all supporting documents are complete before invoice submission.
- Track invoices from issuance until payment collection.
- Maintain accurate billing records, project financial documentation, and audit-ready files.
2. Commercial & Project Administration
- · Maintain project contracts, purchase orders, change requests and commercial documentation.
- · Coordinate with Finance, Procurement and Legal on commercial matters.
- · Support contract amendments, maintenance renewals and variation orders.
3. Billing Forecasting & Reporting
- · Prepare weekly and monthly billing forecasts.
- · Maintain billing dashboards and unbilled milestone trackers.
- · Monitor revenue recognition status and identify billing gaps.
- · Provide timely reports and management updates.
4. Billing Governance
- · Own the weekly 15-minute Billing Tracking Meeting.
- · Prepare and circulate the billing tracker before each meeting.
- · Collect billing status updates from PMO and Project Managers.
- · Track action items and follow up until closure.
- · Escalate billing delays and commercial risks to the Sales Director.
5. Cross-Functional Coordination
- · Work closely with Sales, PMO, Finance, Legal, Procurement, clients and partners.
- · Resolve documentation issues impacting billing.
- · Support commercial discussions relating to project milestones and invoicing.
6. Governance & Compliance
- · Ensure billing complies with contractual terms and internal policies.
- · Maintain audit-ready documentation.
- · Support internal and external audit requirements.
7. Continuous Improvement
- · Identify opportunities to improve billing efficiency and controls.
- · Support automation and process improvements.
- Key Performance Indicators (KPIs)
- · 95% of completed milestones billed within 5 working days.
- · Weekly billing tracker updated and presented on time.
- · Monthly billing forecast accuracy within ±10%.
- · Reduction in aged unbilled milestones.
- · Minimal billing disputes due to incomplete documentation.
- · Timely escalation and resolution of billing issues.
Qualifications & Experience
- · Bachelor's Degree in Business, Finance, Accounting, Project Management or related discipline.
- · Minimum 5 years' experience in project billing, commercial administration, PMO or finance operations.
- · Experience in the IT, System Integration or Banking industry is an advantage.
- · Good understanding of project lifecycle, contracts and revenue recognition.
- · Strong Microsoft Excel, reporting and analytical skills.
- · Excellent communication, coordination and stakeholder management skills.
Core Competencies
- · Commercial awareness
- · Billing & revenue management
- · Attention to detail
- · Planning & coordination
- · Problem solving
- · Communication & stakeholder management
- · Time management
Pay: RM5,000.00 - RM7,000.00 per month
Experience:
- Project controller: 2 years (Preferred)
- project billing: 2 years (Preferred)
Work Location: In person