Kerja Sepenuh Masa, Customer Service Executive di Ban Hock Hin North-east Region (Singapore) - Maukerja

Benefits:

– Opportunities for career growth and professional development.

– Performance-based bonuses.

– Yearly appraisal for promotion and increment.

– Positive company culture – open and transparent communication, diversity and inclusion

Job Description:

– Attend to walk-in customers, phone calls, WhatsApp enquiries, and emails in a professional and friendly manner.

– Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs

– Communicate with customers on service progress, estimated completion times, and any additional repairs or maintenance identified by the workshop team.

– Prepare quotations, generate invoices, and process customer payments accurately.

– Follow up with customers after service completion to ensure satisfaction and address any enquiries or feedback.

– Maintain accurate customer records and ensure all service documentation is complete and up to date.

– Support the daily administrative and operational activities of the workshop.

– Perform any other duties as assigned by the Manager

Job Requirements:

– At least 1 year of customer service or administrative experience. Automotive or motorcycle industry experience is an advantage.

– Good communication and interpersonal skills.

– Proficient in Microsoft Office and computer systems.

Interested applicants please send your detailed resume to *************