Full Time Events Manager Jobs, in Hyatt Place Kuala Lumpur, Bukit Jalil Federal Territory - Maukerja

Key Responsibilities:

Plan and Coordinate Events

• Plan and organize corporate meetings, conferences, weddings, banquets, and other special events.
• Meet with clients to understand their requirements and develop detailed event plans.
• Coordinate with internal departments, including Food & Beverage, Housekeeping, Front Office, and other operational teams, to ensure seamless event execution.

Manage Client Relationships

• Serve as the primary point of contact for clients throughout the planning and execution process.
• Conduct site inspections and present event facilities and arrangements.
• Provide regular updates to clients and address any questions or concerns promptly.

Oversee Event Operations

• Supervise event setup, including seating arrangements, audiovisual equipment, decorations, and catering.
• Ensure all event activities are delivered according to the agreed schedule and quality standards.
• Resolve operational issues efficiently to deliver an exceptional guest experience.

Post-Event Evaluation

• Collect and review client feedback following each event.
• Prepare post-event reports covering event outcomes, guest satisfaction, and financial performance.
• Identify opportunities for continuous improvement in event planning and execution.

Team Leadership

• Supervise, guide, and support event team members during planning and operations.
• Train and mentor junior staff to enhance their skills and performance.
• Foster teamwork while maintaining Hyatt's high standards of service excellence.

Qualifications

• Diploma or Bachelor's degree in Event Management, Hospitality Management, or a related field is preferred.
• Previous experience in planning and coordinating corporate, social, or hospitality events.
• Experience in a hotel or resort environment is an advantage.

Required Skills

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple events and priorities simultaneously.
• Problem-solving skills with the ability to perform well under pressure.
• Attention to detail and a strong customer service mindset.