Kerja Sepenuh Masa, Organizational - Method (O-M) Executive di Parkson Group Selangor - Maukerja

Company Description Parkson Group, established in 1987, is one of Asia’s leading department store operators, recognized for innovation, customer focus, and retail excellence. In Malaysia, the Group has expanded beyond traditional retail by launching an e-commerce platform in 2020 to deliver a seamless omnichannel shopping experience. Parkson is committed to developing its people, offering meaningful career opportunities, professional growth, and empowerment. Both fresh graduates and experienced professionals are encouraged to build their careers with Parkson as it continues to shape the future of retail.

Overview

What does Organizational & Methods (O&M) Executive do?

·  You will be responsible to prepare documentation of Standard Operating Procedure (SOP) e.g. Parkson Vouchers, Store Personnel Job Routine, Tenancy, Fixed Assets, Project Tendering, Write-Off, Receiving, etc.

·   You will have the opportunities to deal with various departments including store operations in gathering information and obtaining an in-depth understanding of the procedures.

Job Description

·   Review and analyze existing work processes.

·   Compile and highlight feedback to the Head of Department to justify practicability of the procedure and recommendation for enhancement when necessary.

·   Resolve conflict in opinion by coordinating among departments involved to build up a standard operating procedure.

·   Identify, propose and justify continuous improvement and process re-engineering initiatives.

·   Conduct training during implementation of new or revised procedure.

·   Track and measure process flow against checklist after implementation.

·   Document established procedures in proper and traceable manner.

·   Structure information by using various formats (e.g. written form, illustration, flowchart, matrix, picture, etc.) to suit the procedure & users' preferences for easier understanding.

·    Proofread documentation for grammar, spelling and format.

Qualifications

• Strong analytical and problem-solving skills, including the ability to map processes and identify efficiencies.
• Good organizational, planning, and time-management skills to handle multiple projects and deadlines.
• Effective communication and collaboration skills for working with cross-functional teams and presenting findings.
• Proficiency in office productivity tools (e.g., Microsoft Excel, Word and Powerpoint and basic data analysis.
• Attention to detail and a structured approach to documenting procedures and preparing reports.
• Bachelor’s degree or diploma in Business Administration, Operations Management, English Language and Linguistic, Journalism or a related field is preferred.
• Interest or experience in retail operations and process improvement methodologies (e.g., SOP development, workflow optimization) is an advantage.
• Ability to work on-site in Klang.