Job Purpose
To manage all site maintenance documentation, defect records, administrative functions and the Maintenance Command Area, ensuring accurate documentation, real-time reporting and operational support for the Site Maintenance Team.
Job Responsibilities
1. Document Control
- Manage and maintain all maintenance-related documents and records.
- Ensure proper filing of Work Orders, Inspection Forms, Checklists and Reports.
- Maintain both hardcopy and electronic filing systems.
2. Defect Administration
- Register all customer defect complaints in the Defect Management System.
- Update the Defect Tracker on a daily basis.
- Maintain Before & After photo records.
- Prepare defect status reports for the Maintenance Supervisor.
3. Maintenance Command Area Management
- Maintain and update the Maintenance Command Area daily.
- Ensure the following information is always current:
- Outstanding Defects
- Daily Work Schedule
- Weekly & Monthly KPIs
- Preventive Maintenance Schedule
- Contractor Progress
- Technician Attendance
- Safety Information
- Ensure the Command Area remains organised, accurate and serves as the operational information centre for the site.
4. Administrative Support
- Assist the Maintenance Supervisor with daily administrative tasks.
- Coordinate appointments with residents, contractors and consultants.
- Prepare letters, memos, reports and meeting minutes.
- Support documentation for handover inspections and defect closure.
5. Data & Record Management
- Maintain maintenance databases and operational records.
- Update inventory and material usage records.
- Prepare daily, weekly and monthly reports.
6. Customer Service Support
- Record and monitor customer complaints.
- Update customers on maintenance progress when required.
- Coordinate inspection and repair appointments.
Job Type: Contract
Pay: RM3,200.00 - RM4,200.00 per month
Work Location: In person