JOB SUMMARY
Responsible for monitoring and coordinating daily bus operations through the Terminal Operation System (TOS) to ensure smooth, safe, and efficient terminal operations. The role includes monitoring bus movements and schedules, traffic flow, operational compliance, system performance, and coordinating with internal stakeholders while reporting operational issues, incidents, and system or equipment failures promptly.
RESPONSIBILITIES
- Monitor the public transport flow with a sharp eye on speed of the buses.
- Record the schedule adherence and time table violation at a secure data.
- Monitor unauthorized stops and diversion from the designated routes.
- Monitor vehicle operation compliant with the designated schedule and driving behavior of the drivers.
- Manage an organized database of bus stops, bus routes and journey history of each vehicle along with the drivers.
- Monitor all movement in the Terminal and reports to TOS supervisor if there are any problems or suspicious behavior spotted.
- Directly communicate with all the Ground Crew to coordinate with the bus drivers.
- Directly communicate and get confirmation with TBD staff for any related departure trip schedule (e.g.: merge trip, cancel trip, gate change).
REQUIREMENTS
- Diploma in any field (Advantage to those with IT or Computer Science related qualifications)
- Fresh graduates are encouraged to apply.
- Good communication, problem-solving, multitasking, and computer literacy
- Able to work independently and as part of a team in a fast-paced environment.
- Must be willing to work rotating shifts, including night shifts, weekends and public holidays.
Pay: From RM1,700.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Parental leave
- Professional development
Work Location: In person