- Petaling Jaya Selangor Malaysia
Kerja Sepenuh Masa, Assistant Manager Technical Sales di DKSH Holding Ltd Selangor - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Location:
Petaling Jaya, MY, MY
#job-location.job-location-inline { display: inline; }
Global Business Unit: PM
Job Function: Sales
Requisition Number: 241993
Description:
About the Role
The Assistant Manager, Technical Sales is responsible for managing key customer accounts and driving new business development within DKSH's Performance Materials division in Malaysia. This role contributes directly to commercial growth by combining focused account management, market intelligence, and a results-driven approach to identifying and converting high-value business opportunities.
What You Will Deliver
Manage key customer accounts and relationships effectively, ensuring consistent achievement of sales objectives and sustained customer satisfaction
Identify and pursue new business opportunities across priority customers, key projects, and untapped customer segments to drive continuous commercial growth
Conduct market surveys and analyze competitor trends, customer needs, challenges, and product developments to sharpen account and sales strategies
Deliver accurate and regular sales forecasting and variance analysis to support budget achievement and enable effective operations planning
Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual performance analyses
Monitor competitive activity by gathering current marketplace intelligence on pricing, products, delivery schedules, and merchandising approaches
Develop and grow commercial relationships with assigned key industrial customers while actively prospecting for new accounts to increase market penetration
Conduct targeted customer visits to promote products and provide structured feedback to the business and suppliers on customer responses and market activity
Manage the project pipeline via Customer Relationship Management (CRM) systems to drive new business opportunities through to commercial success
Resolve customer complaints by investigating root causes, developing actionable solutions, and presenting recommendations to management
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree or higher in Food Science or a related field
Minimum 3 to 5 years of experience in a similar technical sales role
Minimum 2 to 3 years of experience in a managerial capacity
Sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, and storage standards
Excellent communication, negotiation, and interpersonal skills with the ability to liaise effectively with stakeholders at all levels, both internally and externally
Strong organizational skills with the ability to manage multiple priorities, perform well under pressure, and consistently meet deadlines
Demonstrated sense of ownership and accountability, with a proactive, solutions-oriented approach and a bias for timely, decisive action
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technical Sales.
Requisition Number: 241993
Job Function: Sales
Petaling Jaya, MY, MY
#job-location.job-location-inline { display: inline; }
Global Business Unit: PM
Job Function: Sales
Requisition Number: 241993
Description:
About the Role
The Assistant Manager, Technical Sales is responsible for managing key customer accounts and driving new business development within DKSH's Performance Materials division in Malaysia. This role contributes directly to commercial growth by combining focused account management, market intelligence, and a results-driven approach to identifying and converting high-value business opportunities.
What You Will Deliver
Manage key customer accounts and relationships effectively, ensuring consistent achievement of sales objectives and sustained customer satisfaction
Identify and pursue new business opportunities across priority customers, key projects, and untapped customer segments to drive continuous commercial growth
Conduct market surveys and analyze competitor trends, customer needs, challenges, and product developments to sharpen account and sales strategies
Deliver accurate and regular sales forecasting and variance analysis to support budget achievement and enable effective operations planning
Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual performance analyses
Monitor competitive activity by gathering current marketplace intelligence on pricing, products, delivery schedules, and merchandising approaches
Develop and grow commercial relationships with assigned key industrial customers while actively prospecting for new accounts to increase market penetration
Conduct targeted customer visits to promote products and provide structured feedback to the business and suppliers on customer responses and market activity
Manage the project pipeline via Customer Relationship Management (CRM) systems to drive new business opportunities through to commercial success
Resolve customer complaints by investigating root causes, developing actionable solutions, and presenting recommendations to management
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree or higher in Food Science or a related field
Minimum 3 to 5 years of experience in a similar technical sales role
Minimum 2 to 3 years of experience in a managerial capacity
Sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, and storage standards
Excellent communication, negotiation, and interpersonal skills with the ability to liaise effectively with stakeholders at all levels, both internally and externally
Strong organizational skills with the ability to manage multiple priorities, perform well under pressure, and consistently meet deadlines
Demonstrated sense of ownership and accountability, with a proactive, solutions-oriented approach and a bias for timely, decisive action
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technical Sales.
Requisition Number: 241993
Job Function: Sales
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