jobs in NTUC Club

Sepenuh Masa Guest Services Assistant (Front Office) Jobs, in NTUC Club Pasir Ris - Maukerja

Guest Services Assistant (Front Office)

NTUC Club

Undisclosed

Sepenuh Masa

Pasir Ris, East Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • Pasir Ris East Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

Location: Pasir Ris

Job Description

  • Register guests and assign rooms, accommodate special requests whenever possible. Assist in pre-registration and blocking of reservations when necessary
  • Stay up to date on room rates, packages, discounts and how to handle each, as well as how each relates to other departments
  • Develop a thorough knowledge of the room rates, room locations, types of rooms, and reception operations
  • Must have thorough knowledge of the Resort’s facilities, operations hours of Food & Beverage outlets, etc
  • Promptly notify housekeeping of all check-outs, also inform housekeeping of late check-outs, early check-in, special requests and day use rooms
  • Develop a working knowledge of the reservation operations, process current and future reservations. Know cancellation procedures and forfeitures
  • Handle guest check-out efficiently and in a friendly professional manner
  • Know cash handling procedures, file and post all charges to guest, master and city ledger accounts
  • Answering phone enquiries
  • Attending to guest feedback

Requirements

  • Minimum N level education
  • Minimum 1 year experience
  • Computer literature
  • Good communication and interpersonal skills
  • Proficient in using MS Office
  • A good team player
  • Able to work 3 rotating shift duties including weekends and Public Holidays & able to stand for long hours

Peringatan Penting

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