Kerja Sepenuh Masa, Datacenter Technician di N Consulting Global - Maukerja

Key Responsibilities

Data Centre Hardware & Cabling Operations

• Perform rack, stack, and installation of IT hardware (servers, network, and storage devices).

• Install and remove copper and fibre cabling (Single-Mode, Multi-Mode).

• Plan and execute cable routing, trunking, patch panel installations, and capacity upgrades.

• Label all cabling and equipment in accordance with data centre standards.

• Power up cabinets and IT devices following best practices and load balancing guidelines.

New Installation

s• Review and acknowledge work requests via DCRM within 24 hours

.• Complete installations within agreed SLAs and business timelines

.• Configure management interfaces (iLO / iDRAC)

.• Perform network connectivity testing, including ping tests

.• Update all relevant systems (DCRM, DCTracks, HRS)

.• Coordinate with network, SAN, and customer teams during planning and execution

.
Break / Fix & Incident Suppo

rt• Troubleshoot and resolve hardware and cabling issues within SLA target

s.• Replace hardware components such as NICs, SFPs, memory, and hard drive

s.• Join major incident (MIM) and outage bridges as require

d.• Maintain clear communication with incident bridge owners and stakeholder

s.• Provide timely updates and close tickets within defined resolution timeline

s.
Decommissioning & Asset Managem

ent• Execute decommissioning activities under approved change recor

ds.• Remove hardware, cabling, and patch cords end-to-e

nd.• Prepare equipment for disposal in line with decommissioning and data destruction procedur

es.• Perform disk wiping, shredding, and disposal tracking (ADR / ER

I).
Hardware Receiving & Inventory Con

trol• Log all incoming and outgoing equipment in the Hardware Receiving System (H

RS).• Track assets in DCTracks and ensure inventory accur

acy.• Coordinate shipments, RMAs, and inter-site transf

ers.• Ensure all updates are completed within the same shift or within SLA timeli

nes.
Facilities & Cross-Functional Su

pport• Coordinate with facilities teams during power work and infrastructure cha

nges.• Perform pre- and post-power checks on IT equip

ment.• Support cabinet placement, power requests, floor tile work, and cable tray installat

ions.• Assist vendors and manage access to meet-me rooms and secured a

reas.
Compliance, Safety & Documen

tation• Follow all data centre policies, work rules, and change management proce

dures.• Maintain compliance with security, safety, and audit require

ments.• Complete required training and background c

hecks.• Ensure accurate documentation and system updates for all activ

ities.
Skills & Technical Requi

rements• Hands-on experience in enterprise data centre oper

ations.• Strong knowledge of copper and fibre cabling (S

M, MM).• Experience with rack & stack, hardware installations, and break/fix r

epairs.• Familiarity with tools such as DCRM, DCTracks, HRS, or equivalent s

ystems.• Ability to troubleshoot network connectivity and hardware

faults.• Comfortable working in 24x7 shift-based enviro

nments.
Tools & E

quipment• Proficient with hand tools for hardware and cabling insta

llation.• Experience using fibre testing and troubleshooting equipment (1G / 10G

/ 100G).• Familiarity with portable cable labelling tools (e.g., Brady BMP