Kerja Sepenuh Masa, Receptionist ( Front Office) di Mamee-Double Decker (M) Melaka - Maukerja

Position Summary

The Receptionist is responsible for managing the company's front office operations while providing professional administrative support to ensure smooth daily office functions. This role serves as the first point of contact for visitors, customers, suppliers, and business partners, while coordinating office administration, facility-related services, and general office support.

Key Responsibilities

Front Office & Reception

• Greet and assist visitors, customers, suppliers, and business partners in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls to the appropriate departments or personnel.
• Handle general enquiries and provide accurate information when appropriate.
• Maintain a neat, organized, and welcoming reception area.

Document, Mail & Courier Administration

• Receive, record, distribute, and file incoming documents, letters, parcels, and correspondence.
• Prepare and record outgoing documents, courier shipments, and parcels on daily basis.
• Maintain accurate records of all incoming and outgoing documents and courier transactions.
• Coordinate and liaise with courier service providers to arrange deliveries, collections, and resolve shipment-related issues.

Administrative Support

• Provide general administrative support to various departments as required.
• Prepare, update, and maintain administrative records, logs, and filing systems.
• Assist in purchasing office-related items and coordinating administrative activities.
• Perform data entry and other clerical duties.

Company Product Samples & Corporate Gifts

• Coordinate and arrange orders for company product samples, gift hampers, and promotional items for customers, visitors, or corporate events.
• Maintain records of sample and hamper requests and distributions.
• Prepare the necessary internal documentation and liaise with the Logistics Department to confirm order requirements and stock availability.
• Coordinate sampling preparation processes, including mixing, wrapping, and belting.

Office Facilities & Maintenance

• Coordinate and monitor office cleanliness to ensure a safe, clean, and pleasant working environment.

Other Duties

• Maintain confidentiality of company information and records.
• Perform any other administrative or ad hoc duties assigned by management from time to time.

Job Requirements

• Minimum SPM, Diploma, or equivalent qualification in Business Administration, Office Management, or a related field.
• Minimum 1–2 years of working experience in a receptionist, front office, or administrative role. Fresh graduates with a positive attitude are encouraged to apply.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-oriented attitude.
• Good organizational and multitasking abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Able to work independently with minimal supervision and manage multiple priorities.
• Experience in a manufacturing environment will be an added advantage.

Key Competencies

• Communication and interpersonal skills
• Customer Service Orientation
• Time management and organization
• Attention to detail
• Problem-solving skills
• Teamwork and collaboration
• Reliability and accountability
• Ability to multitask in a fast-paced environment

Ability to commute/relocate:

• Melaka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What would be your Expected Salary ?

Work Location: In person