Kerja Sepenuh Masa ServiceNow Technical Consultant, Gaji tinggi SGD 10,000 di ADVANCE SOLUTIONS INFOTECH PTE. LTD. - Maukerja

Responsibilities

• Create and maintain a detailed view of the existing architecture.

• Minimum 3 end to end projects experience in module of ServiceNow.

• Able to demonstrate implementation experience within minimum 3modules of ServiceNow workflows (IT, Customer, Employee & Risk)

• Establish architectural controls to ensure the correct technical solution are used when delivering business solutions.

• Expert in integrations with 3rd party applications

• Recommend emerging technology & process enhancements.

• Analyse the impact of new requirements.

• Resolve technical escalations, including responding to defects.

• Participate in process & requirement workshops, providing expertise best practices & emphasizing streamlined processes & systems.

• Manage all updates, enhancements, patches, and environment changchanges with the ServiceNow platform.

• Partner to identify and resolve technical issues.

• Consult with Product Owner on Strategy, Design and Engineering of Platform

• Create target state vision through designs, standards, and patterns.

• Assess technical debt for criticality and scope.

• Advise implementation design to ensure alignment with best practice and scalability.

• Identify and communicate platform capabilities and opportunities for platform roadmaps.

• Review and approve new standards, patterns, and practices.

• Collaborate with stakeholders including developers, product owners, technology leadership, business consumers and technical governance.

• Contribute to community forums and communities of practice withinthe company.

• Participate in SCRUM activities: Understand team’s deliverables and communicate prioritized list of work to be delivered.

Experience

• Bachelor’s in computer science, Information Systems or related discipline.

• 3+ years' IT experience working in related workflow tools.

• Knowledgeable of ITSM, workflow development practices and techniques.

• Expertise in ServiceNow, certified as a ServiceNow Developer and Administrator.

• 3+ years' experience in the ServiceNow Ecosystem documenting requirements, designing, and building on the ServiceNow platform.

• Experience utilizing techniques and tools including HTML, CSS, SQL, and JavaScript.

• Experience with scrum and other agile based methodology of software development.

• Clear and concise written and verbal communication skills.

• Analytical, multi-tasking and problem-solving skills.

• Ability to work effectively in a team environment with aggressive deadlines and multiple priorities.