Kerja Sepenuh Masa, Operation Fulfillment Executive di Bloomthis Selangor - Maukerja

Company Description Bloomthis is an on-demand gifting e-commerce company, founded in 2015, that specializes in handcrafted designer flowers, artisanal gifts, and gourmet food. The company’s mission is to create moments of happiness through thoughtful, technology-enabled gifting experiences. Bloomthis offers a wide range of high-quality products, including fresh designer flowers, cakes, ice creams, personalized handcrafted gifts, balloons, plush toys, chocolates, beverages, and plants. With a strong focus on customer satisfaction, Bloomthis provides on-demand delivery within four hours from the time an order is placed. The company is re-imagining the gifting experience so people can easily share happy and special moments with their loved ones.

Role Description The Operation Fulfillment Executive role is a full-time, on-site position based in Petaling Jaya. In this role, the team member oversees daily order processing, ensuring accurate packing, labeling, and timely dispatch of flowers, gifts, and gourmet products. The role includes coordinating with warehouse, production, and delivery teams to maintain stock accuracy, meet delivery timelines, and resolve operational issues. The Operation Fulfillment Executive monitors order status, addresses customer and internal queries related to fulfillment, and helps improve workflows for greater efficiency and reliability. This position also supports quality checks on products before dispatch and contributes to continuous improvement initiatives in fulfillment operations.

Qualifications

• Strong operational and logistics skills, including order processing, inventory coordination, and workflow management.
• Attention to detail and quality control capabilities to ensure accurate packing, labeling, and product presentation.
• Effective communication and teamwork skills to collaborate with warehouse, production, customer service, and delivery teams.
• Basic computer proficiency, including the use of e-commerce platforms, order management systems, and office productivity tools.
• Ability to work in a fast-paced, on-demand environment, manage multiple tasks, and meet tight delivery timelines.
• Problem-solving skills and a continuous improvement mindset to enhance operational efficiency and customer experience.
• Prior experience in fulfillment, warehousing, retail, or e-commerce operations is beneficial.
• Willingness to work on-site in Petaling Jaya and support peak periods, including weekends and holidays, as needed.