JOB SUMMARY
Under the guidance of the DOE/CE/Duty Engineer (Common Area) or his/her delegate, the General Technician ensures that the hotel's equipment is operated in accordance with hotel standards to ensure maximum efficiency and guest satisfaction.
CANDIDATE PROFILE
Education and Experience
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
Minimum 2 years’ related experience in hotels
CORE WORK ACTIVITIES
- Perform all routine preventative maintenance and curative maintenance
- Order and monitor fuels, lubricants and repair parts
- Maintain clean and tidy plant rooms
- Maintain a level of broader knowledge which enables you to handle minor problems in all fields of the department
- Attend to all types of repair and maintenance work in the Hotel premises, including any new additions /extensions to the Hotel or any other properties maintained by the Hotel
- Assist with the implementation of the hotel’s preventative maintenance system and repair log system
- Participate in instructing colleagues on the proper operation, safety procedures and cleaning of all equipment
- Conduct and/or participate in staff meeting regarding proper operating and maintenance practices of equipment
- Inform superior of the status of repairs and pending costs and indicate when it would be reasonable to consider replacement
- Record daily service work, including maintaining individual replacement costs along with time/task labour hours cost
- Repair and maintain guest room & common area facilities, light facilities, furniture and equipment
- Prioritize work in line with guest requests and management
- Establish and maintain proper parts inventory levels
- Implement and carry out maintenance program in accordance with established timeframes
- Carry out and document regular inspections of plant and equipment in computerized system
- Ensure that appropriate files are maintained and resources kept for future reference
- Complete daily reports outlining work undertaken for the day
- Explore and incorporate environmentally friendly initiatives
- Efficient and effective use of recycling methods
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements
Implement and carry out maintenance program in accordance with established timeframes as per IHG brand standards and local statutory requirements
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.