- 10 ANSON ROAD Central Region (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
· Spearhead investigation and resolution of critical production and pre-production defects, particularly those blocking releases or impacting client onboarding timelines.
· Perform deep-dive root cause analysis (RCA) using logs, traces, database snapshots, and monitoring tools; drive permanent fixes vs. workarounds.
· Manage defect backlogs proactively, prioritizing based on business impact, regulatory exposure, and SLA commitments.
· Establish patterns from recurring issues and initiate preventive improvement initiatives(e.g., error handling, retry mechanisms, validation rules).
· Lead and mentor a dedicated team of developers (permanent + vendor) focused on stabilisation, bug fixing, integration troubleshooting, and regression resolution.
· Conduct code and design reviews to uphold standards in maintainability, exception handling, logging, and auditability.
· Coach the team in diagnostics techniques, debugging complex flows across microservices, queues (MQ/Kafka), and databases.
· Serve as the primary technical contact for Product Owners, BAs, and Upstream / Downstream system stakeholders during issue resolution and release phases.
· Communicate transparently about risks, delays, dependencies, and recovery plans — even under pressure.
· Present technical summaries and recommendations clearly to both technical peers and non-technical decision-makers.
Peringatan Penting
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