- Seri Kembangan Selangor Malaysia
Working Location
Job Description
Responsibilities
About Muslimtravelbug Sdn Bhd:
Established in 2016, Muslimtravelbug was built on a clear vision: to make global travel accessible, comfortable, and seamless for the Bumiputera community, allowing them to explore the world without compromising their values and lifestyle. What started as a small, dedicated operation has since grown into a highly trusted travel agency. Today, we proudly serve thousands of satisfied travelers across Malaysia and internationally. As we continue to innovate and expand our services, we remain committed to ensuring every journey we design meets the highest standards of quality, comfort, and meaningful experiences. To fuel our next phase of growth, we are looking for a dynamic FIT/MICE Executive to join our team in Seri Kembangan, Selangor.
About the Role:
You will be the architect behind our travel operations, bridging the gap between strategic planning and real-world execution. Your mission will be to transform travel concepts into perfectly synchronized itineraries, manage high-stakes corporate and leisure logistics, and ensure our clients experience zero friction from departure to return.
Key Responsibilities:
- Formulate and execute operational strategies that drive efficiency and align with company growth goals.
- Continuously monitor and elevate operational workflows, reservation systems, and booking processes to maximize team productivity.
- Supervise and mentor operational staff, setting clear performance benchmarks while providing actionable feedback and growth guidance.
- Oversee end-to-end travel logistics, including complex flight ticketing, group hotel allocations, and ground transportation arrangements.
- Quality-control all tour components (accommodation, meals, guided activities) to ensure they are executed precisely as scheduled.
- Actively build and maintain strong relationships with premium corporate and individual clients to secure long-term loyalty and repeat business.
- Partner with the sales, marketing, and finance departments to streamline internal handovers and enhance overall output.
- Maintain absolute compliance with national tourism industry regulations and internal company policies.
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
Application Question(s):
Work Location: In person
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