Style Advisor / Senior Style Advisor (Retail)
Company: Kapten Batik (M) Sdn. Bhd.
Location: Publika Shopping Gallery, Kuala Lumpur
Employment Type: Full-time
Job Responsibilities
- Welcome and assist customers with a friendly and professional attitude.
- Recommend products based on customers' needs and preferences.
- Achieve individual and store sales targets.
- Build and maintain strong relationships with customers.
- Ensure merchandise is well displayed, replenished, and organized.
- Process sales transactions accurately using the POS system.
- Handle customer enquiries, feedback, and after-sales service professionally.
- Maintain outlet cleanliness and ensure a pleasant shopping environment.
- Support stock receiving, stock counts, and inventory management.
- Work closely with the team to achieve outlet goals.
Additional Responsibilities (Senior Style Advisor)
- Lead by example in delivering outstanding customer service.
- Coach and mentor junior Style Advisors.
- Assist the Outlet Supervisor/Manager in daily outlet operations.
- Monitor sales performance and motivate the team to achieve KPIs.
- Ensure visual merchandising standards are consistently maintained.
- Assist in staff scheduling, stock control, and operational planning.
- Handle customer escalations professionally when required.
Job Requirements Style Advisor
- Minimum SPM or equivalent.
- Fresh graduates are encouraged to apply.
- Experience in retail or customer service is an added advantage.
- Pleasant personality with good communication skills.
- Passionate about fashion, styling, and customer service.
- Able to work shifts, weekends, and public holidays.
- Team player with a positive attitude.
What We Offer
- Competitive basic salary.
- Attractive sales commission and performance incentives.
- EPF, SOCSO & EIS.
- Annual Leave & Medical Leave.
- Staff purchase discount.
- Career advancement opportunities.
- Training and development programs.
- Friendly and supportive working environment.
Pay: RM1,800.00 - RM2,400.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person