Kerja Sepenuh Masa, Workday Support di Collabera Selangor - Maukerja

Workday Support Specialist

About the Role

We are seeking a detail-oriented and technically proficient Workday Support Specialist with strong problem-solving and analytical skills. The ideal candidate will have experience providing support services in HR-related matters, excellent communication abilities, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Provide support for HR systems with a focus on Workday HCM modules and related functionalities.
• Troubleshoot issues, manage release updates, and ensure data integrity across HR processes.
• Develop and analyze HR reports using Excel and Workday reporting tools.
• Collaborate with cross-functional teams to understand business requirements and deliver effective system configurations.
• Participate in integration projects, especially with Peoplesoft Payroll and other HR applications.
• Support implementation of SSO, authentication policies, and system security enhancements.
• Assist with configuration, testing, and building of Workday tenants.
• Partner with business stakeholders to define requirements, recommend configuration options, and support ongoing system improvements.

Required Skills & Qualifications

• Minimum 2 years of experience providing HR-related support services.
• Strong technical aptitude with the ability to quickly learn new HR systems.
• Proficiency in Excel, HR reporting tools, and data analysis.
• Strong problem-solving, analytical, and troubleshooting skills.
• Excellent communication, teamwork, and interpersonal abilities.
• Experience in Workday Core HCM (Recruitment, Absence, Expense, Time Tracking, Benefits, Termination, Compensation & Advanced Compensation, Change Job, Extend, Case Management, Career Hub, Learning, Talent, Peakon, Adaptive Planning, Report Writer, Calculated Fields, Security, and Business Process Framework).
• Experience managing Workday Release Management.
• Hands-on experience with Workday integrations (Core Connectors, EIBs, Workday Studio, Payroll Integrations, REST, SOAP APIs).
• Familiarity with Oracle Peoplesoft configuration.
• Knowledge of SSO, multi-factor authentication, and authentication policies.

Preferred Qualifications

• Workday Certification(s).
• Experience with requirement gathering, testing, and providing configuration options for product owners.
• Prior experience in tenant building and configuration management.