We're Hiring: Test Program Manager (10+ Years Experience)
Location: Singapore
Are you an experienced test delivery leader with a strong background in managing large, multi-vendor testing programs? We're looking for a Test Program Manager to join a leading bank's technology and operations team, driving testing services across a major Finance program.
About the Team
This role sits within Group Technology & Operations, which provides software development, IT support, and banking operations across a global network. The team supports operations in 19 countries, building secure, scalable banking infrastructure while pushing efficiency through automation and process improvement.
What You'll Do
- Oversee day-to-day delivery of test services from vendor partners across the Finance program
- Review and sign off on test strategy, test plans, and other vendor deliverables
- Work with the Test Governance team to ensure testing standards, methods, and tools are followed, including audits and health checks
- Manage scope changes and their impact on test plans
- Partner with application, security, infrastructure, and business stakeholders to make sure testing meets organizational goals
- Act as the first point of escalation for testing issues
- Track and report on SLAs, KPIs, and testing status for your portfolio
- Collaborate with stakeholders and vendors to plan testing deliveries
- Contribute to forums focused on testing transformation and innovation
- Work closely with the Test Engineering Lead on domain-specific requirements
- Build strong working relationships with Vendor Test Managers and Test Leads
- Gather stakeholder feedback and feed improvement ideas back to the Test Centre of Excellence
What You Bring
- Bachelor's or Master's degree in Computer Engineering or a related field
- 10+ years of experience in test delivery or a similar role, ideally within large, complex organizations (Private Banking experience preferred)
- Strong track record managing end-to-end testing delivery across multiple vendor partners
- Solid grasp of testing standards, tools, and methodologies (Agile, Hybrid Agile, Waterfall, DevOps)
- Proven success managing shared IT services and/or testing services
- Strong stakeholder management skills, both internal and external
- Experience managing diverse, multicultural, and virtual teams
- Excellent communication skills, written and verbal, with strong client-facing ability
- High attention to detail and solid analytical/problem-solving skills
- Testing or quality certifications, PMP, or TMMi Framework awareness is a plus
Nice to Have
- Experience with Private Banking platforms such as Temenos or Avaloq
- Familiarity with testing tools like LoadRunner, Performance Center, SiteScope, HP ALM/Quality Center, Tosca, Selenium, or JIRA
- Experience with API and ETL testing