Kerja Sepenuh Masa, Takaful di PruBSN Takaful Pahang - Maukerja

Company Description PruBSN Takaful offers ethical, Shariah-compliant protection and savings solutions designed to support individuals, families, and communities. The company provides Takaful plans that can be structured as long-term charitable legacies, enabling participants to channel benefits such as death khairat of up to RM1 million to designated charitable organizations. These solutions appeal to socially conscious clients who wish to create a lasting impact and “saham akhirat” by supporting causes they care about after their lifetime. PruBSN Takaful focuses on responsible financial planning, community welfare, and trust-based relationships with participants and partners.

Role Description This is a full-time, hybrid Takaful role based in Kuantan, with a combination of in-office and work-from-home arrangements. The role involves advising clients on suitable Takaful plans, including those aimed at charitable giving and legacy planning, based on their financial goals and protection needs. Day-to-day tasks include meeting prospective clients, explaining product features and benefits in clear terms, preparing proposals and illustrations, and guiding clients through the enrollment and documentation process. The role also requires maintaining ongoing relationships with existing clients, providing after-sales service, and supporting claims-related inquiries when needed. Additional responsibilities include participating in community outreach, attending training sessions, and collaborating with team members to meet sales and service objectives in line with PruBSN Takaful’s ethical and Shariah-compliant framework.

Qualifications

• Ability to explain Takaful concepts, Shariah-compliant financial planning, and charitable legacy options clearly and accurately.
• Strong client relationship skills, including active listening, empathy, and professional communication in person and remotely.
• Basic financial literacy and aptitude for understanding protection, savings, and legacy-planning products.
• Organizational skills for managing appointments, documentation, and follow-up with multiple clients.
• Comfort with hybrid work arrangements, including use of digital tools, online meeting platforms, and CRM or similar systems.
• Ability to work both independently and as part of a team to achieve shared targets and service standards.
• Fluency in Bahasa Malaysia; proficiency in English is an advantage.
• Minimum education at diploma level or equivalent; experience in insurance, Takaful, financial services, or customer-facing roles is beneficial.
• Commitment to ethical conduct, confidentiality, and respect for diverse clients and communities.