Kerja Sepenuh Masa E-commerce Executive, Gaji tinggi MYR 4,000 di Duchess Mercantiles Selangor - Maukerja

We are seeking an E-Commerce Executive to support daily operations across our online channels, including Shopee, Lazada, TikTok Shop, and our Shopify website. The role requires a detail-oriented and proactive individual who can execute campaigns efficiently while collaborating closely with cross-functional teams to ensure a seamless customer experience.

Key Responsibilities

Marketplace Operations (Shopee, Lazada, TikTok Shop) :

• Manage daily operational tasks including product listings, pricing updates, stock monitoring, vouchers, and store visuals.
• Execute platform-driven campaigns, promotional submissions, flash deals, and preparations for major sales events.
• Monitor sales performance, competitor activities, and category trends to recommend improvements in pricing, bundling, and product positioning.
• Ensure all campaign assets (banners, thumbnails, PDP visuals) are uploaded accurately and within the required timelines.

Website (Shopify) Support :

• Assist in updating product listings, collection pages, and campaign landing pages.
• Coordinate with the Design team to upload website banners and relevant creative materials.
• Support the execution of on-site promotions, discount codes, and merchandising activities as required.

Cross-Functional Coordination :

• Collaborate with the Marketing team to ensure alignment between marketplace campaigns and website initiatives.
• Work closely with Customer Service and Warehouse teams to address order, fulfilment, or customer-related issues promptly.

Reporting & Analysis :

• Track and report daily and weekly e-commerce performance metrics including sales, traffic, conversion rate, and cart abandonment.
• Identify opportunities to enhance the user experience and improve overall store performance.

Requirements :

• 1–3 years of experience in e-commerce or online operations (marketplace or DTC experience is a plus).
• Basic knowledge of platforms such as Shopee, Lazada, TikTok Shop, or similar e-commerce platforms.
• Detail-oriented with good organizational and multitasking skills.
• Comfortable using Excel or Google Sheets; basic understanding of analytics dashboards is an advantage.
• Good communication skills and ability to work well in a team.
• Shopify experience is a plus but not required.
• Exposure to marketplace ads (Shopee Ads, Lazada Sponsored Solutions, TikTok Ads) is an advantage.
• Interest in learning e-commerce operations, campaign execution, and performance improvement.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person